Maxwell Ford

The absolute worst car buying experience I have had, and the worst sales experience I have witnessed. Being in sales myself, as well as a sales manager, I know the exact course of action I would have taken the worst sales experience I have witnessed. Being in sales myself, as well as a sales manager, I know the exact course of action I would have taken or would have been taken on me if I was this incompetent and slimy. False promises, no communication, straight up lied to by Salesman Eric Belmont, finance Diego, and used sales manager Ryan Scott. End of the day they all got paid, I got stuck with a bill, they won’t answer or explain, and not once has responsibility been taken. But I suppose that’s the way Maxwell does handles business. The term “used car salesman” is a montra that they live and breathe by. I would highly recommend driving 20 minutes south and going to Lief Johnson Ford or MAC Haik, prices may be a bit higher but I promise you the sales staff, finance and managers will at least handle situations with integrity, which is something I can without a doubt and with proof through text and email, say that Maxwell Ford does not. If they stand by the actions of these employees who “assisted” me, who was a very easy lay down sale, I’d hate to see how they take advantage of others. Do yourself a favor, there are 3-5 other ford dealers in the area, try them out and if you can’t find what your looking for there, switch manufacturers. This is by far the worst experience I have had purchasing any product or dealing with any business. More

Cindi was very helpful and made it easy to communicate to be up to date on my vehicle be up to date on my vehicle More

Jackie the service writer is very honest and professional. She is great to work with. professional. She is great to work with. More

I'm pleased with the service provided on my vehicle. John Evans was my advisor and he made sure the issue with my car was handled with care and in a timely matter. John Evans was my advisor and he made sure the issue with my car was handled with care and in a timely matter. More

The service department is outstanding. My rep. Johnathan was both courteous and insightful using his experience to give me a recommendation with out having to leave the vehicle overnight. My rep. Johnathan was both courteous and insightful using his experience to give me a recommendation with out having to leave the vehicle overnight. More

Service Advisor Dillon Cole was very professional and helpful n my car issue was solved A++ helpful n my car issue was solved A++ More

I love Maxwell Ford! Having been in the business I know a great dealership when I see one. Every employee that I have dealt with has been genuinely happy to help me. Clea Having been in the business I know a great dealership when I see one. Every employee that I have dealt with has been genuinely happy to help me. Clearly the is positive culture from the top down here. They clearly communicate, call when they say they will, make it super easy to bring my truck in for service with valet pickup and drop off. I will definitely buy my next F150 here. Great service department!! More

We brought our car in and Lynn approached us, si kind and friendly. We felt at home. She had the car tested and had a few issues taken care of. The car is working GREAT now. Thank you Lynn. We will be lookin friendly. We felt at home. She had the car tested and had a few issues taken care of. The car is working GREAT now. Thank you Lynn. We will be looking for you if we need to go back. Lynn, You are Outstanding and so professional. Thanks, Alice Tafoya More

Megan Christensen has always been a great resource when it comes to regular maintenance for my vehicle, on time, very understanding, very thorough, but most of all her customer service is second to none in it comes to regular maintenance for my vehicle, on time, very understanding, very thorough, but most of all her customer service is second to none in the industry. More