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Maxwell Ford

Austin, TX

4.7
2,071 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,071 reviews

June 05, 2025

Maxwell took great care of us in the purchase of a new Bronco Sport! Special thank you to Caleb our sales person and the sales manager Ed! Wonderful experience! More

by Rob Vires
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Jun 08, 2025 -

Maxwell Ford responded

Hi Rob, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Rapid service for oil change and great customer service. Happy to have dropped by for quick service! More

by Mvp_cito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 08, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Nice staff. Nico Romano has been excellent helping me with questions and concerns regardingmy Maverick. . More

by bluemaxx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Romano , Greg Kimball
Jun 09, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

The service department is very helpful. However, I found out today that after purchasing my 2025 Explorer in January, management did not apply my Ford points and did not give me any free oi More

by mrickman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter was the sales person. Don’t remember the finance person’s name.
Jun 11, 2025 -

Maxwell Ford responded

Can you please email me your member id and VIN number? Ford should automatically apply the points to your account but sometimes there are errors. We can do some research on why the points did not get deposited and get this corrected. Please contact me directly so I can help. Ed Sevillano New Vehicle Sales Manager esevillano@maxwellford.com

June 04, 2025

Service was clear and as the rep said it would be. About 2 hours for oil and alignment. More

by caverns.menace_7a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jun 08, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

I was able to schedule my service online. Then they reached out and let me know. They have a free concierge service and could pick up my vehicle so I didn’t have to make time to drive to the More

by LarryM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie,
Jun 08, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Dealer you can trust. If they make a mistake they will correct it no charge to you.. More

by jshawjr48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jun 05, 2025 -

Maxwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 03, 2025

Excellent service, I took my car in for some pending maintenance and it was resolved. Excellent treatment from the staff. More

by Nessar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Greg Kimball
Jun 06, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2025

Laura was very professional and quick with response and updates on my vehicle status and I felt like I had a really good experience picking up my car from service center keep it up thanks. More

by Freddy Mondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura from service center , Greg Kimball
Jun 06, 2025 -

Maxwell Ford responded

Hello Freddy, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Bought car basically online and worked deal over internet and phone. Worked out smoothly and all I had to do was go get the vehicle More

by BorregoGuy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not applicable
Jun 06, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!