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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,022 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,023 reviews

May 16, 2025

Excellent support by Lynne. I am always happy with the superior customer service at Maxwell Ford More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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May 19, 2025 -

Maxwell Ford responded

Hello, we're happy you found Lynne to be so supportive during your experience here at Maxwell Ford. We do hope we can be of assistance in the future. Take care!

May 16, 2025

Customer service was amazing! !! Went in originally to have my lincoln worked on and ended up trading it in. Got the car i wanted and ideal deal for it. They really talk and try an More

by Marhope13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serena sales rep, and Diego helped with the signing and finance part.
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May 19, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Oil change was quick and John Evan’s was easy to work with! Everything went smooth More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evan’s
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May 19, 2025 -

Maxwell Ford responded

Hi Jose, thanks for your praise and kind comments about John. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Was a great purchase experience from start to finish. So happy with my new Maverick! More

by csj78748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Megan was super sweet and very helpful 10/10 service would recommended going back to her More

by katieelisewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Greg Kimball
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May 18, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2025

they were friendly they were willing to listen to our concerns answered all the questions and willing to work with our budget More

by llopez4928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 18, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2025

Fixed software issue in timely manner, estimated verbally provided didn’t mention shop fees or taxes. More

by twdeboise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Megan is a great advisor to work with and very professional! She is very attentive and listens to the customers needs. More

by ndeleon6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Love the service! Fast and attentive, made us feel right at home! I will certainly drive the extra mile for this service. More

by atrevinodesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Jackie took very good care of me and explained the things they found which helped me come up with a plan. Maxwell service has been taking care of my extended family’s vehicles for many years and is why we p More

by rvers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Jackie
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May 15, 2025 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Jackie. Please don't hesitate to reach out if there's anything additional we can do for you.

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