Maxwell Ford

Took truck in for oil change, had all recommended services performed including all the extras recommended by the dealer including fuel filters, fuel system valve flush and cleaning, engine and cabin services performed including all the extras recommended by the dealer including fuel filters, fuel system valve flush and cleaning, engine and cabin filter and brake fluid flush. Upon accelerating while driving off the lot, vehicle immediately transitions to reduced power mode and check engine light comes one. Pull back into dealer, told they will look at it after lunch. 3 days later I’ve not had one update, I have called the service advisor multiple times and keep being told “he’ll send a message to check on it”…no updates, no progress and no communication….terrible. Go to the Coverts where they care about customers. More

First time getting maintenance all I can say is very Great customer service very helpful and very fast service . Great customer service very helpful and very fast service . More

I went to the Ford dealership and Jonathan muñoz was very helpful and polite-he was able to do the work needed on my truck in a short time. That was really good for me...thank you helpful and polite-he was able to do the work needed on my truck in a short time. That was really good for me...thank you More

Great service advisor. Comfortable waiting lounge. Must match quoted services to prices advertised on the dealership’s Menu of Services brochure to provide transparency, Comfortable waiting lounge. Must match quoted services to prices advertised on the dealership’s Menu of Services brochure to provide transparency, enhance customer satisfaction and to avoid the perception of a bait and switch approach to doing business. More

Excellent customer service in and out very quickly. Milo was ver knowledgeable and very precise. Milo was ver knowledgeable and very precise. More

The service team is professional knowledgeable and friendly Lynne review service record prior to visit and is ready with a smile and history of what has been done and will recommend service but is n friendly Lynne review service record prior to visit and is ready with a smile and history of what has been done and will recommend service but is not pushy! More

Really good service and communication from the service advisor. Professionalism on the work performed by technicians. advisor. Professionalism on the work performed by technicians. More

Service advisor is amazing. Jackie Wiora is always on top of getting the job done and done right! Jackie Wiora is always on top of getting the job done and done right! More

Jonathan Munoz was very helpful and gave me a good breakdown on what needed to be done. He updated me often and the service repair work was quick. Thanks everyone! breakdown on what needed to be done. He updated me often and the service repair work was quick. Thanks everyone! More

Everything was fine except I paid for an alignment on my truck and it most certainly is not aligned properly. Still waiting to hear back from the service center. truck and it most certainly is not aligned properly. Still waiting to hear back from the service center. More