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Maxwell Ford

Austin, TX

4.7
1,973 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,973 reviews

November 11, 2024

Very thorough communication and work! my service manager was very clear and respectful! He gave me options and didn’t recommend any extra or unnecessary service. More

by jeanieblume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Somerville
Nov 13, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 10, 2024

Good customer service and very helpful service nice work tanks ford dealership am very satisfied More

by zekaryasnegash0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Nov 12, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

Had a great experience with Zach. He was super helpful and answered every question I had regarding pricing, maintenance, and details. He was super informative about everything and kep More

by liam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 12, 2024 -

Maxwell Ford responded

xxxx Liam, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2024

Great service. Waiting area very clean and comfortable and enjoyed the delicious complimentary beverages. Friendly staff. Jackie Wiora was Outstanding. Got us In a More

by Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball, Steve Cargo
Nov 11, 2024 -

Maxwell Ford responded

Hi Duran, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Always get my truck serviced here. Nico was awesome and couldn’t have been more helpful. More

by romermac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Nov 12, 2024 -

Maxwell Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2024

Good communication. To require a minimum number of words to complete a voluntary assessment is counterproductive. It will enhance negative responses while diminishin More

by swampsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn thurmond
Nov 11, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Jonathan with Ford Maxwell was very helpful and provided a great service. I was taken care of and service was completed in a timely manner. More

by colemechem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz , Greg Kimball, Steve Cargo
Nov 11, 2024 -

Maxwell Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

I have been buying vehicles from Jose Ochoa for over the years and never been disappointed. He always takes his time even when he is super busy to make sure you get taken care off. During and after the sal More

by Whitesican81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa , Greg Kimball, Steve Cargo
Nov 09, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Jose! Please don't hesitate to reach out to us if there's anything more we can do!

November 07, 2024

Great experience! Mike, our salesman was very easy to work with and personable. Highly recommend More

by elizcarlisle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perrin
Nov 09, 2024 -

Maxwell Ford responded

Hi, we appreciate your positive review of your experience with us! Thanks for the recommendation and have an amazing day!

November 07, 2024

Shaff the advisor is good explaining what our vehicle needs dealerships is clean and knowledgeable. More

by mamivela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 09, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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