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Maxwell Ford

Austin, TX

4.7
2,025 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,025 reviews

May 14, 2025

Love the service! Fast and attentive, made us feel right at home! I will certainly drive the extra mile for this service. More

by atrevinodesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 17, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Jackie took very good care of me and explained the things they found which helped me come up with a plan. Maxwell service has been taking care of my extended family’s vehicles for many years and is why we p More

by rvers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Jackie
May 15, 2025 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Jackie. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Johnathan was extremely helpful and kind as soon as I drove in. He knows customer service and was communicative the entire time. More

by joelestefan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Muñoz, Greg Kimball
May 16, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Johnathan! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

The service writer was very helpful with all my needs. Even went as far as get me old records for the vehicle that I did not have. Thanks V. More

by bacrump88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 16, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

Service visits are usually quick, with limited waiting. Having a 15 word requirement is ridiculous! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with him.
May 13, 2025 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2025

Service team is great. Always an easy and fast, affordable experience getting my oil changed. More

by blizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 12, 2025 -

Maxwell Ford responded

Hi Blizzy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Exceptional service. I do not take my vehicle any where else. Nicola Romano was courteous and followed thru on speedy service. More

by Janetmcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano, Greg Kimball
May 12, 2025 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Appreciate the dealership has enough technicians they can complete a basic service such as an oil change quickly More

by txroth11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
May 12, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2025

Good dealership with great customer service as well. Got my vehicle here as well and been back here ever since. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Shaff , Greg Kimball
May 10, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2025

Employees were very helpful. Service was very quick I was told it would be an hour it only took about 20 minutes. More

by Shanakbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Greg Kimball
May 10, 2025 -

Maxwell Ford responded

Hi Shanakbarrera, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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