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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,079 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,080 reviews

December 09, 2024

Huge thank you to Jonathan Munoz at this dealership. Got me in and out with a brand new battery asap. Will be back! More

by CoryMcKane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
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Dec 12, 2024 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2024

When I got into truck a wire bundle was hanging below dash. Then I noticed a warning lite was on. This not acceptable. Do not have a quality inspection before the truck is ready for pickup!!!!!!!! More

by John Gardner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
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Dec 12, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at Email/Phone #. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Jim May Service Director jmay@maxwellford.com

December 07, 2024

Service is always great! This why I always come back to get my car serviced here More

by Edmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Report | Print
Dec 09, 2024 -

Maxwell Ford responded

Thank you Edmond for taking the time to let us know how we did. We hope you have a great day!

December 04, 2024

Had a fast amazing experience, everyone was very helpful and created a easy going environment for the buying process. More

by Connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 05, 2024 -

Maxwell Ford responded

Hi Connor, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2024

Ben Beasley was a fantastic salesman. He listened to all of our needs and met them all. More

by Claycamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Beasley, Greg Kimball
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Dec 06, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2024

Salesman Matt Smith awesome to work with. He stayed late to help us get a deal wrapped up. More

by jbdsigep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cargo
Report | Print
Dec 20, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2024

My service advisor Andrew Somerville was excellent. He answered all my questions and was great at explaining everything wrong with my truck. Very personable and professional I will not hesitate taking More

by kelcher74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Somerville
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Dec 05, 2024 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Richard was fantastic! He is very professional and works hard to make his customers satisfied. More

by MollyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Dec 20, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Always solid service and easy place to hang while you wait for your car or truck. More

by swmarshall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron Chenier, Greg Kimball, Steve Cargo
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December 01, 2024

Megan C. was great. Completely on top of everything. Very fast and efficient. 5 stars! More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen.
Report | Print
Dec 03, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

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