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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,975 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 1,975 reviews

October 18, 2024

Good at listening to my issues. Friendly and responsive. Clean facility. Helpful. Promptly return phone inquiries. More

by jettymilago
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 20, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Maxwell has anowledgeable, communicative, and helpful staff. They explained everything well and the repair was finished in a reasonable timeframe More

by rickmyers328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schaff Sheikh, Greg Kimball, Steve Cargo
Report | Print
Oct 20, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Megan was absolutely amazing; very helpful and knowledgeable also helped me get a really good deal More

by imadniz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore, Greg Kimball, Steve Cargo
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Megan. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Jackie was a fantastic service advisor to work with. She was efficient, communicative, and very supportive. I would highly recommend working with her! More

by Benjaminhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Jackie. Thanks again for the recommendation, and have an amazing day!

October 17, 2024

Good, fast, reliable service! Service Advisor Nico was a delight to work with. Thanks Nico! More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Report | Print
Oct 19, 2024 -

Maxwell Ford responded

Hi Lisa, thanks for your praise and kind comments about Nico. Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2024

The service advisor did not return calls or wasn't truthful. Service manager was honest and straightened everything out. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

Mark, Thank you for speaking with us about the poor communication. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. James May Service Director jmay@maxwellford.com

October 16, 2024

Kyle is the goat, helped me through the process. Pretty quick and simple. Got what i needed and more More

by Juan r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle lunning
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

Hello Juan , we're happy you found Kyle to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2024

They flushed my transmission fluid and two days later my transmission won’t go into gear More

by jasonhall822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

jasonhall822 We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

October 15, 2024

Maxwell Ford made my car buying experience the beast and easiest of all time! They were beyond professional and considered all my buying needs! More

by sethhale09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Steve Cargo
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2024

Very professional Kyle was able to help me get what I need and explain the inspection report in great detail. Definitely recommend. More

by isaacdiaz0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
Report | Print
Oct 18, 2024 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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