
Maxwell Ford
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,245 reviews
Dropped off vehicle for “The Works” package. They were busy, and would take a couple of hours. Megan, our Service Advisor, texted us before we left, 2 hrs later we received the Car is ready text They were busy, and would take a couple of hours. Megan, our Service Advisor, texted us before we left, 2 hrs later we received the Car is ready text. Texting is easier than missing phone calls. We have used Maxwell Ford since the mid 90’s. More
It was easy to deal with Maxwell Ford staff as they are zero nonsense and to the point pricing. No gimmicks or hidden fees or additional sales. The pricing you see online is what you get. Dylan was great zero nonsense and to the point pricing. No gimmicks or hidden fees or additional sales. The pricing you see online is what you get. Dylan was great in negotiating my trade in as well. After all was said and done I had a excellent experience versus going to other Ford dealers! More
I bought my Escape at Maxwell and have had it serviced there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. More
Jonathan, service advisor was amazing. Very personal. Explain the process and accepted responsibility when part need was not in stock. I'll keep coming back to Maxwell. Very personal. Explain the process and accepted responsibility when part need was not in stock. I'll keep coming back to Maxwell. More
Stopped in after work for an oil change,air filter & break fluid flush. Was helped right away with my advisor Shaff Sheikh , who was very friendly and helpful. I didn’t wait very long & was sent a video break fluid flush. Was helped right away with my advisor Shaff Sheikh , who was very friendly and helpful. I didn’t wait very long & was sent a video of my truck behind in the service area with information on my truck. More