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Maxwell Ford

Austin, TX

4.7
2,245 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,245 reviews

August 11, 2025

Dropped off vehicle for “The Works” package. They were busy, and would take a couple of hours. Megan, our Service Advisor, texted us before we left, 2 hrs later we received the Car is ready text More

by Hcs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Service Advisor
Aug 14, 2025 -

Maxwell Ford responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Buena atención,soluciones rápidas al igual que trabajan rápido y bien,son muy formales,de verdad son buenos More

by jorgeesmeridogillopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolás , Greg Kimball
Aug 14, 2025 -

Maxwell Ford responded

Hola, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si necesitas algo. Que tengas un buen día.

August 09, 2025

Service was great and fast to my service needs as always. My service advisor explained everything. More

by linken6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Sullivan , Greg Kimball
Aug 10, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

It was easy to deal with Maxwell Ford staff as they are zero nonsense and to the point pricing. No gimmicks or hidden fees or additional sales. The pricing you see online is what you get. Dylan was great More

by Efren B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and Mr Duran
Aug 10, 2025 -

Maxwell Ford responded

Hi Efren, thank you for your kind review; we are happy to pass along your comments to Dylan here at Maxwell Ford! Thank you, and have a fantastic day!

August 08, 2025

I bought my Escape at Maxwell and have had it serviced there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. More

by lahrens715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen , Greg Kimball
Aug 10, 2025 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

August 08, 2025

Scheduled oil change appointment online. Maxwell offered great discount and completed oil change in short time. Very pleased More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Aug 10, 2025 -

Maxwell Ford responded

Hi Grace, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2025

Jonathan, service advisor was amazing. Very personal. Explain the process and accepted responsibility when part need was not in stock. I'll keep coming back to Maxwell. More

by elliott.e.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan M., Greg Kimball
Aug 09, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2025

The team at Maxwell is fantastic. From Josh in sales to Finance and service. I have had a wonderful experience More

by Jbrownblue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and John, Greg Kimball
Aug 09, 2025 -

Maxwell Ford responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Quick and accurate service. I had an oil change and rear breaks serviced. The Service Advisor was on top of the work. More

by markheene@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Aug 07, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

Stopped in after work for an oil change,air filter & break fluid flush. Was helped right away with my advisor Shaff Sheikh , who was very friendly and helpful. I didn’t wait very long & was sent a video More

by Lindaseiders2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh , Greg Kimball
Aug 05, 2025 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Shaff. We are always more than happy to assist you if anything else comes up. Take care!

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