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Maxwell Ford

Austin, TX

4.7
2,077 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,077 reviews

October 23, 2024

Just bought a used truck from here. Did my browsing from the website that was very user friendly. My salesmen Eddie and Tylor were very helpful and friendly. They took the time to show More

by Thundar032
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Tylor Fernando , Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2024

Appointment for oil change was quick and complete. Service assistant was thorough and helpful, thanks More

by pternes28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 25, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

My service rep is one of your best assets! I purchased a brand new escape and had to bring it in several times during the first 4 months. Needless to say this was very distressing to have thes More

by whitebuffalo1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Oct 25, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

Matthew Maurer did an excellent job taking care of our vehicles search and purchase. He listened to our needs and managed every step of the process with precision. He even lined up loaner cars without m More

by Centex Ford Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Maurer
Oct 25, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

October 22, 2024

Had a great experience! This was my second visit for my oil change and Shaff helped me out and informed me well on other services he recommended! 10/10 More

by lilahharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shaff
October 22, 2024

Very nice environment everybody was friendly, and helpful. Great customer service with Eddie sifuentes. Offered me great price for my budget More

by Rhomar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie sifuentes , Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 22, 2024

Jackie in service is always making sure to give the best service and advice 🙏 Jackie More

by Hcgeneralc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 25, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Thank you, and have a fantastic day!

October 22, 2024

I have used Maxwell many times and am very happy with the service. The repair is always done properly and I am treated as a valued customer. Thanks Jackie! More

by Rexm7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Greg Kimball, Steve Cargo
Oct 25, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We hope you have a great day!

October 22, 2024

Always professional, friendly, and reliable. Easy to make appointments online. Always a good experience getting service here. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Oct 25, 2024 -

Maxwell Ford responded

Hi Tim, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 21, 2024

They are always helpful and timely. I appreciate the quality work they do as well. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Oct 25, 2024 -

Maxwell Ford responded

Hi Sam, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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