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Maxwell Ford

Austin, TX

4.7
2,012 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,012 reviews

September 14, 2024

My truck was giving me an issue that I don’t know what was causing. The customer service was nice enough to go back in my history that has been worked on and he is able to pinpoint the issue. Been driving More

by Deaf customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 15, 2024 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

Great service from Andrew and the team. There was a small issue afterwards but they fixed it in 15 minutes same day. Good dealership and good service department More

by berhoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Greg Kimball, Steve Cargo
Sep 16, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

From an oil change to major services, I always trust the professionals at Maxwell Ford. I can trust that the right parts are used and installed correctly! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 14, 2024 -

Maxwell Ford responded

Hello Ryan, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Quick service. Great price. All staff. Wet pleasant and energetic. Looks like the employer takes good care of his staff. Great dealership. More

by hbev67690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Greg Kimball, Steve Cargo
Sep 14, 2024 -

Maxwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

I would highly recommend this dealership for service repair. Great customer service from Megan 2 and vehicle service was completed in a timely manner. More

by ryrowan42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
Sep 15, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

September 12, 2024

Zach was as sharp as a Salt Lake City mowhawk as always. Service was done quick and right More

by stanger084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 14, 2024 -

Maxwell Ford responded

Hi, we're happy you found Zach to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2024

Jackie is the best service rep of all time. She deserves a raise and bonus. More

by R.lee.sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 14, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Megan Moore, Thank you once again for your great service and excellent communication! Rey P More

by RP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Sep 13, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Troy and Diego are nothing less of AMAZING. I had just recently moved to Texas from Georgia looking for a car and someone referred me to Maxwell Ford. When I tell you that my entire experience More

by Jazmynemonroe96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy and Diego, Greg Kimball, Steve Cargo
Sep 13, 2024 -

Maxwell Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Troy took great care of us. 100% would buy from Maxwell Ford again in the future! More

by siliff21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
Sep 13, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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