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Maxwell Ford

Austin, TX

4.7
2,080 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,080 reviews

October 08, 2024

I brought my truck in for an oil change and tire rotation. Tires were not rotated, explanation, could not find the lock for the lug nuts. Paper work said aired to manufacturers recommendation. F More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Oct 12, 2024 -

Maxwell Ford responded

Hi Wade, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 443-5000 when you have a chance. Thank you, and we look forward to hearing from you.

October 07, 2024

First time bringing my truck to Maxwell Ford for service and the experience was great. Kameron my service advisor is what made the experience so good. From my very first phone call with Kameron to the very More

by keithbrianfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron, Schreef
Dec 13, 2024 -

Maxwell Ford responded

Thank you for your 5-star review!

October 06, 2024

It's where I take my truck for service and it's the place I have bought my 2 trucks from. More

by daholma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 12, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! We hope you have a great day!

October 04, 2024

Commination is top notch. Thanks Ford, great service!! Very helpful and knowledgeable. I would recommend More

by eric.mendoza007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Greg Kimball, Steve Cargo
Oct 07, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Overall, this was a great dealership experience. Everyone was very nice. Eddie helped me out. And made this experience very easy and very relatively quickly. More

by isabella11805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie , Greg Kimball, Steve Cargo
Oct 06, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 03, 2024

Kyle (Service Rep) was the only person I dealt with. Very friendly and very simple transaction. More

by nance.mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle ? (Service Rep)
Oct 05, 2024 -

Maxwell Ford responded

Thank you Nance for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Great people, quick oil change Disappointed that the oil change was not put into my Ford app. For future reference. More

by jrdcruzr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 06, 2024 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Maxwell Ford’s service department is top-notch. The whole team is easy going, professional and honest. Highly recommend! More

by Shaney Clemmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Zach
Oct 05, 2024 -

Maxwell Ford responded

Hello Shaney, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

I appreciated that Stephen was very up front with me about what I wanted and the pricing. He didn't waste any of my time and the only surprises were good ones!! More

by leisahch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Oct 06, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2024

Had my car in for service. Megan Moore did a fantastic job of keeping me informed and getting the service completed in a timely manner. More

by tangblack4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 06, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

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