Back

Maxwell Ford

Austin, TX

4.7
2,018 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,018 reviews

August 31, 2024

The staff at Maxwell Ford are very accommodating and charismatic! Serhiy does everything in his power to make sure the auto shopping process is easy to understand. At Maxwell Ford, you can expect effici More

by Ashley Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serhiy Vasylkov
Sep 05, 2024 -

Maxwell Ford responded

Hi Ashley, we're happy you found our staff (Serhiy) to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2024

Very Friendly and wait times quick. When it came time to get vehicle the service person took me to my vehicle and thanked me for coming to Ford service. More

by chrispapick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron
Sep 06, 2024 -

Maxwell Ford responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Love my truck! Diamond in the rough! Glad I could do most of the work online, as I work out of state. Negatives: truck advertised as a 2008…it’s a 2007 according to More

by UTGrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 04, 2024 -

Maxwell Ford responded

Thanks for your feedback and we will discuss this with the team. Glad you love your new truck! Steve Cargo Pre-Owned Director

August 30, 2024

Megan #2 was awesome , great communication and very helpful. Was great getting transport back to pick up car More

by b3nwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan #2
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Always nice and friendly, and they keep you informed about your vehicle needs and services progress. More

by Verstuyftv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyel was awesome.
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Nico was incredible and ensured that my scheduled maintenance was covered under my service plan. He got my truck in and out in about an hour. More

by ezelldz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

They were very nice and took care of me right a way again thank for takeing care of my truck and well send person to you guys again thank you guys Amen good job guys More

by linda.rico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 04, 2024 -

linda.rico responded

they did take care off me very fast too very smelling person too thank you very much .

Sep 04, 2024 -

linda.rico responded

my truck will alway be there to be clean what ever it need Amen.

Sep 04, 2024 -

linda.rico responded

will do thank you.

August 28, 2024

Service Advisor, Shaffer Sheikh, needs to learn to leave messages or texts when car is ready. It was not ready on time so I had to call about it 3 times. Upsetting. More

by Rozanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh, Greg Kimball, Steve Cargo
Aug 31, 2024 -

Maxwell Ford responded

R, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

August 27, 2024

My favorite part is the maintenance provided by Jackie Wiora. She is the service G.O.A.T! More

by colmos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Aug 31, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Shaff provided great service. Very personable and knowledgeable about different service options. Very happy with my visit. More

by Paulp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Aug 31, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

...
57
...