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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,081 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,081 reviews

September 20, 2024

Had the pleasure to work with Eddie while purchasing my car. Knowledgeable and professional, He made the experience way more enjoyable. Also Jason in accounting was awesome to work with. Very happy with my More

by Dylanj13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Sep 22, 2024 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

September 20, 2024

Well done, Zach. Zach had some imaginative solutions to some of my more difficult problems. Thaks so much. More

by rev.ken.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 22, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Jonathan in service took great care of me . He is friendly and professional. Keep him!! More

by twgraham59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 22, 2024 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

My service advisor Lynn provided the best service possible. She was also able to get me a discount on my vehicle’s maintenance. More

by straitshot2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
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Sep 21, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Kept my car for 15 days and change battery, a cable and the automatic module and it cost $2000. They said my car was old because of the year, yet it only had 39000 miles. This was a second battery. A car s More

by Nancystune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico
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Sep 21, 2024 -

Maxwell Ford responded

Nancystune, I’m sorry for the inconvenience you faced regarding your car's battery. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at jsullivan@maxwellford.com. Your cooperation will help us resolve this issue promptly. Thank you, John Sullivan Service Drive Manager jsullivan@maxwellford.com

September 17, 2024

Been going to them only for 7 years . Always very nice service and workmanship is excellent More

by wasif khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Sep 21, 2024 -

Maxwell Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

September 17, 2024

Awesome service department. The staff is very friendly and knowledgeable. Highly recommend MAXWELL FORD. Great Job! More

by ltigers1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Sep 21, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

September 16, 2024

Lynn, my Service Writer, was professional, kind, respectful, helpful, answered all my questions and got the job done Thank you, Lynn More

by Betty Flentge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Sep 20, 2024 -

Maxwell Ford responded

Hi Betty, thank you for your kind review; we are happy to pass along your comments to Lynn at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

The service at Maxwell Ford is always good and helpful. The recommendations for additional work are always appreciated and never pushed on me. They never try to “push” anything on me, which I am grateful f More

by patrick.sisti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Sep 16, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 14, 2024

Great service from Andrew and the team. There was a small issue afterwards but they fixed it in 15 minutes same day. Good dealership and good service department More

by berhoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Greg Kimball, Steve Cargo
Report | Print
Sep 16, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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