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Maxwell Ford

Austin, TX

4.7
2,022 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,022 reviews

August 21, 2024

I like the fact that you can arrive at Dealership Service dept for an oil change without an appointment. More

by arrindelleric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole 48176
Aug 24, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

It was a great experience. It didn't take to long and we were greated even before we walked in. More

by Monicaperry07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy and Chris
Aug 24, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2024

Great environment, great service advisors. Especially Megan and Megan. They keep you informed, even on their days off!! More

by stuart alkire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Aug 24, 2024 -

Maxwell Ford responded

Hi Stuart, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

Troy was professional, helpful and patient. He took care of everything in a timely manner and was very easy to work with! More

by Gray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
Aug 24, 2024 -

Maxwell Ford responded

Hi Gray, we're happy you found our staff to be supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

My vehicle is a 2017, I purchased in 2016. Maxwell Ford is the only company who has worked on my car. I get regular oil changes & maintenance. More

by ccurcuruto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Aug 23, 2024 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2024

Kiel was my Sales Rep and for buying remotely, he did a fantastic job! I live in Dallas and relied on Kiel to provide me detailed information on this truck before driving 7 hours round trip to purchase it More

by Erausch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kiel Freeman
Aug 23, 2024 -

Maxwell Ford responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

August 19, 2024

Bought a used Flex online, great experience. Eddie Sifuentes took care of me from start to finish. Flew into Austin, grabbed a cab to Maxwell Ford, the car was just as described. Deal done, dr More

by NMSkys
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Aug 23, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

August 19, 2024

Maxwell is the only dealership I will take my f150 to in the greater Austin area. I’ve been to all the other dealership service departments and Maxwell is worth the extra 30 minute drive. Even for oil chang More

by CJ Helmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Millo Padilla
Aug 23, 2024 -

Maxwell Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Bad communication between service member. A lot of extra waiting due to service guy not communicating properly. Just left feeling annoyed. Took all day to repair recalls. More

by Brittnibuxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know
Aug 23, 2024 -

Maxwell Ford responded

Brittnibuxton, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager

August 17, 2024

I worked with Eddie Sifuentes and it was the easiest car purchase I’ve ever made. I went with a price in mind that I wanted and left with a price lower than what I was looking for. the whole process was qui More

by aaronkomo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Aug 19, 2024 -

Maxwell Ford responded

Hi Aaronkomo, thank you for your kind review; we are happy to pass along your comments to Eddie here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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