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Maxwell Ford

Austin, TX

4.7
2,077 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,077 reviews

May 27, 2025

On time. Did what they said they would do! Extremely friendly and had me out very quickly. More

by Monty.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jonathan Munoz , Greg Kimball
May 29, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

Great service team. Did everything possible to give me the best price on my recent repairs More

by dljordan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John service manager, Nico service associate, Buzz service associate , Greg Kimball
May 27, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

Always a Great Service dept. With Great prices for services. Very Courteous service advisor. Recommended. More

by ts90125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
May 27, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 24, 2025

We bought a used truck at a dealership close to where we live, but vowed we’d never set foot there. That experience brought us to Maxwell Ford on the motor mile. We met with service advisor Nico Romano. He More

by TMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano, Greg Kimball
May 26, 2025 -

Maxwell Ford responded

Hi, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2025

Salesperson was not concerned with keeping to my budget, kept switching monthly payments, was working with other clients while scheduled to assist me, dealership was solely out for themselves not repeat cus More

by Lukalu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Perrin
May 28, 2025 -

Maxwell Ford responded

I’m sorry for the inconvenience you faced regarding your sales experience. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at ryanscott@maxwellford.com. Your cooperation will help us resolve this issue promptly. Thank you. Ryan Scott Used Car Manager - Maxwell Ford ryanscott@maxwellford.com (737) 239-7372

May 23, 2025

Best service have ever thank you so much Maxwell for your service very fast and professional I like how works send me a video the all instructions doing to my truck More

by gonzalezidalia51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service recive ever , Greg Kimball
May 24, 2025 -

Maxwell Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Honest work, a great price and always reliable. Better value than any discount service centers. No upselling! I recommend Maxwell Ford’s service dept. for anyone that drives a Ford. More

by Christy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 24, 2025 -

Maxwell Ford responded

Hi Christy, thank you for taking the time to let us know how we did. We hope you have a great day!

May 22, 2025

Did a good job fixing my AC actuator and great customer service from Megan and the team in service. More

by BQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
May 23, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff Megan to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

I had a great experience today with Maxwell Ford. They came and picked up my vehicle and returned it to me when they were done. I communicated with my service advisor over the phone and everything wa More

by Maggiedz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zishan, Daisy, Greg Kimball
May 24, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 22, 2025

My service writer Lyn is accurate with estimates and their service is expedient with my trucks. A refreshing change from the other Ford dealers along I-35. More

by darlingsoilwellinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
May 24, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Lyn here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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