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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,083 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,083 reviews

August 29, 2024

Nico was incredible and ensured that my scheduled maintenance was covered under my service plan. He got my truck in and out in about an hour. More

by ezelldz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Service Advisor, Shaffer Sheikh, needs to learn to leave messages or texts when car is ready. It was not ready on time so I had to call about it 3 times. Upsetting. More

by Rozanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh, Greg Kimball, Steve Cargo
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

R, We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. John Sullivan Service Manager jsullivan@maxwellford.com

August 28, 2024

They were very nice and took care of me right a way again thank for takeing care of my truck and well send person to you guys again thank you guys Amen good job guys More

by linda.rico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 04, 2024 -

linda.rico responded

they did take care off me very fast too very smelling person too thank you very much .

Sep 04, 2024 -

linda.rico responded

my truck will alway be there to be clean what ever it need Amen.

Sep 04, 2024 -

linda.rico responded

will do thank you.

August 27, 2024

My favorite part is the maintenance provided by Jackie Wiora. She is the service G.O.A.T! More

by colmos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

Shaff provided great service. Very personable and knowledgeable about different service options. Very happy with my visit. More

by Paulp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Worked with Eddie Sifuentes. Easiest vehicle purchase I’ve ever done. Would recommend Maxwell to anyone looking to purchase. More

by P1.mleonard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Report | Print
Aug 27, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Mike was very helpful and had answers to all me inquiries. I never felt ignored More

by spiker373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Greg Kimball, Steve Cargo
Report | Print
Aug 31, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

I made an appointment and they completed the oil change, tire rotation, and alignment in 1 1/2 hrs., did good. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name, was wonderful!!!
Report | Print
Aug 24, 2024 -

Maxwell Ford responded

Hello Beverly, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

They were fast and courtious and frienfdly and nice and polite and and and and and and More

by Floyd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep she was very pilite
Report | Print
Aug 24, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

We had a great experience at Maxwell Ford. Troy was knowledgeable and helpful throughout the process. More

by Jennifermoran82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Aug 24, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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