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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,010 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 2,010 reviews

June 12, 2024

I was treated respectfully by Andrew Sommerville. He was efficient and professional as well as personable. My car was serviced in a reasonable amount of time. More

by Jparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
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Jun 13, 2024 -

Maxwell Ford responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

quick but if the service advisor you get and is off no one else doesn't know anything and don't call back More

by chongo45.jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Jun 14, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, Service Manager

June 11, 2024

The agency is very clean, People that works as customer service is very nice and they know perfectly all about ford brand cars . Lo Mejor ex que también hablan Español. Estoy muy contenta y agradecida pie More

by Norma Garces
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Lozano, Steve Cargo
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Jun 13, 2024 -

Maxwell Ford responded

Hi Norma, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

My truck had a hose blow and caused my coolant to all dump out. After getting an initial inspection Dillon Cole kept me updated every step of the way. Going out of his way to make sure my issues were res More

by Nick M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
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Jun 13, 2024 -

Maxwell Ford responded

Hi Nick, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Ford did a great job with my car and they make me feel taken care of. It’s fair pricing and quick turnaround. I really love their service. More

by gomezjea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Jun 11, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Service was great. My service advisor did a good job. I will ask for her again. More

by Jktucker44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 10, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Andrew and Milo are awesome, service was excellent. I will definitely recommend them to everyone and I will definitely be back. More

by amywbrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Milo in service , Greg Kimball, Steve Cargo
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Jun 09, 2024 -

Maxwell Ford responded

Hello, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Maxwell Ford!

June 07, 2024

Eddie Sifuentes was a great partner in finding me my dream 2024 Ford Bronco! I highly recommend working with him and Maxwell Ford. More

by hermes.r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Jun 09, 2024 -

Maxwell Ford responded

Hi Hermes, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Excellent service great work and product very clean and friendly fast and efficient quality and informative More

by arizpe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff sheikh
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Jun 09, 2024 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 06, 2024

David Terrell did a fantastic job assisting and educating us as we shopped for an F 150. He then ensured that paperwork went smoothly. Next was the icing on the cake with a full tutorial upon receipt of the More

by tiffanylindsey2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Terrell, Jason (finance)
Report | Print
Jun 07, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

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