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Maxwell Ford

Austin, TX

4.7
2,012 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,012 reviews

May 28, 2024

Andrew Somerville is awesome, great service and super helpful. I seen him out for anything I do there, oil changes, other service, etc. Give that man a raise. 👍 More

by John.wyssmann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
May 29, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the awesome assistance provided by Andrew! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 26, 2024

Great customer service! Friendly environment. Staff is courteous and is always ready to assist customers. More

by Slovera1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Beltran
May 27, 2024 -

Maxwell Ford responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 26, 2024

Excellent customer service from beginning to end when purchasing a vehicle specifically Jose Ochoa Sr. More

by Joyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa Sr
May 29, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled that Jose provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 25, 2024

Megan 2 was awesome . She was very knowledgeable and very friendly. Would definitely work with her again. Thank you More

by reyes.johnnyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
May 28, 2024 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 25, 2024

Ms Martinez was so patient & compassionate helping me understand recommended services and helping me come up with a plan, I love my car & I love Ford & I’ve always felt respected & my wishes honored at M More

by Leslieehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Martinez, Greg Kimball, Steve Cargo
May 28, 2024 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 24, 2024

Got me in what I wanted fast and the price I wanted. As well as got me the amount I wanted for my trade in. More

by SamanthaK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
May 28, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 24, 2024

Rocky was extremely helpful when I brought in my Ford Transit. He personally sent me a picture of the facility to make sure I knew where to go. I appreciated his professionalism and overall attitude. More

by ejobiv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky , Greg Kimball, Steve Cargo
May 28, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the helpful assistance provided by Rocky! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Troy was such an amazing help on my purchase with my first car! He made the experience enjoyable and helped me through the whole process. I am super thankful for Troy!! More

by lauralisa99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
May 28, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled that Troy provided you with an amazing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 24, 2024

Leo, was very efficient and professional in getting the car looked at. It was given in timely matter with getting my brakes changed and the brake fluid flush switched. More

by Berenice Guillén
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Fernandez
May 28, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the efficient assistance provided by Leo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Get here at 7:00 am tu drop off my truck they took care of the coolant leak and fix it. Good service More

by brunobarth44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
May 24, 2024 -

Maxwell Ford responded

We are delighted to know that your experience was good! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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