Maxwell Ford

Feedback promptly received and service done quickly . Coffee was good . People were so Friendly and helpfull Coffee was good . People were so Friendly and helpfull More

Consistently horrible, done with these clowns. Service Manager does not care about customers, or clarity, or honesty Service Manager does not care about customers, or clarity, or honesty More

Came in with electrical issue. They tracked down the issue. They were very friendly, kept me informed and saw the problem as a challenge not a headache. I am very happy with the se They tracked down the issue. They were very friendly, kept me informed and saw the problem as a challenge not a headache. I am very happy with the service. More

After shopping at different dealerships and getting sales people who didn’t know basic details about the new mustang. We ended up at Maxwell ford. Where Eddie Sifuentes, not only had every answer I was look people who didn’t know basic details about the new mustang. We ended up at Maxwell ford. Where Eddie Sifuentes, not only had every answer I was looking for, but also gave more information about features I didn’t know about. Super happy with my purchase. More

They were very busy and still got me out the door with great service in a very reasonable time. great service in a very reasonable time. More

Nice stuff, professional and good deals, I love this place, thanks guys for everything see you soon. place, thanks guys for everything see you soon. More

Provides great service and quickly takes care of any issues that arise. Have been using them for over ten years now. issues that arise. Have been using them for over ten years now. More

Very great customer service and turn around time. Very detailed updates on my vehicle also. Megan Moore and the team at Maxwell Ford treated me very well to say the least! Thank y’all so much! Highly Very detailed updates on my vehicle also. Megan Moore and the team at Maxwell Ford treated me very well to say the least! Thank y’all so much! Highly recommend Maxwell Ford for all your vehicles needs! More

Thorough Andrew was very helpful with no real pressure on optional maintenance items. I felt comfortable. optional maintenance items. I felt comfortable. More

My car was having problems shifting into gear. I was moving to Austin for a new job opportunity. I'm not familiar with the Austin area and took my car to Firestone originally for service. Fir I was moving to Austin for a new job opportunity. I'm not familiar with the Austin area and took my car to Firestone originally for service. Firestone wasn't my first choice because I'm a loyal Ford customer. Firestone was the nearest maintenance shop I could find when my car started having issues. The Firestone mechanic kept my car for two (2) then advised me the transmission on the car needed to be replaced. I take great care of my 2012 Ford Focus. I honestly love my car and was literally in tears when Firestone told me it would be better to sell the car because the cost to repair/replace the transmission would be 5-6k. I was already in a hole due to the 120 dollar diagnostic test. I'm proud to say I'm a proud Ford owner of my 2012 Ford Focus (140K miles), 2004, 40th Year Anniversary GT/Convertible (99K miles), and my 2021, Mach 1 (6K miles). I needed to take my Focus (Aka "Lil Bit") back to the manufacturer who built the car originally. I looked up the nearest Ford dealership and found Maxwell Ford. I work late hours so I wasn't sure I would be able to get assistance with my problem. I called Maxwell Ford and spoke to Megan2. Megan listened to my concerns and asked me to bring the car in for service. While talking with Megan2, I felt she really cared about my concerns. I arrived at Maxwell Ford and was blown away on how efficient this repair shop was. My car was taken in immediately and I was able to talk to Megan 2 in person. Megan 2 was a breath of fresh air. Megan 2 was kind, patient, and provided me the information I needed in a clear and concise matter. Professionalism at its best. Oh my. Great/Outanding customer service still exist. Megan 2 kept me updated daily. Yes, you heard me correctly. "Daily" updates. My car was returned to me the following week. This was another surprise because I took the car in late Friday evening and the car was returned to me on Wednesday. The car was actually ready on Tuesday but I was unable to pick up the car when I received a text messages to come pick up my car at my convenience The clutch was replaced and "Lil Bit" was back in service. My Focus has never let me down. My girl has never broken down on the road and has always been dependable. I'm taking this time to thank Maxwell Ford, and Megan 2, for getting the job done in a timely manner. Excellent service. Thank you for saving my girl. Sincerely, Lifetime Ford Customer John Davis More