
Maxwell Ford
Austin, TX
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Megan Christensen was amazing she constantly followed up with me. She talked me through everything she has a lot of compassion for my situation. I saw her treat others the same. She went above and beyond to with me. She talked me through everything she has a lot of compassion for my situation. I saw her treat others the same. She went above and beyond to make me feel comfortable. She followed up to every question. More
Every time I go to this dealership I find the service friendly, fast and accurate. The people working there always keep me informed of the progress of the service, they have this awesome way with video t friendly, fast and accurate. The people working there always keep me informed of the progress of the service, they have this awesome way with video to show me in real time what they are doing. Also if need it they find great deals for me. I highly recommend this dealership. More
The sales team was great, but if you ever need to call them after your purchase, expect to never receive a call back. I called them about 6-7 times in a 2 week period and left voicemails with pretty much them after your purchase, expect to never receive a call back. I called them about 6-7 times in a 2 week period and left voicemails with pretty much any manager that the front desk would send me to. Never once had a manager answer the phone nor did they ever return a call! Amazing customer service right?!? Just be prepared to never have anyone reach back out to you unless you go in to the business in person!! Once they make the sale, they will NEVER reach back out to you unless you’re wanting to buy another vehicle from them! Take this as your warning as a customer… More
Eddie was very helpful and responsive with my 24 Maverick ordering experience. Took 9 months of waiting for production, but we love the car. Delivery experience was clean, hassle free as well. I would recomm ordering experience. Took 9 months of waiting for production, but we love the car. Delivery experience was clean, hassle free as well. I would recommend Maxwell Ford for people who are looking to buy a Ford. More