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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,097 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,097 reviews

June 11, 2024

quick but if the service advisor you get and is off no one else doesn't know anything and don't call back More

by chongo45.jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Report | Print
Jun 14, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, Service Manager

June 10, 2024

Ford did a great job with my car and they make me feel taken care of. It’s fair pricing and quick turnaround. I really love their service. More

by gomezjea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Jun 11, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

Andrew and Milo are awesome, service was excellent. I will definitely recommend them to everyone and I will definitely be back. More

by amywbrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Milo in service , Greg Kimball, Steve Cargo
Report | Print
Jun 09, 2024 -

Maxwell Ford responded

Hello, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Maxwell Ford!

June 08, 2024

Service was great. My service advisor did a good job. I will ask for her again. More

by Jktucker44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 10, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Eddie Sifuentes was a great partner in finding me my dream 2024 Ford Bronco! I highly recommend working with him and Maxwell Ford. More

by hermes.r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Report | Print
Jun 09, 2024 -

Maxwell Ford responded

Hi Hermes, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Excellent service great work and product very clean and friendly fast and efficient quality and informative More

by arizpe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff sheikh
Report | Print
Jun 09, 2024 -

Maxwell Ford responded

Hi, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

June 06, 2024

David Terrell did a fantastic job assisting and educating us as we shopped for an F 150. He then ensured that paperwork went smoothly. Next was the icing on the cake with a full tutorial upon receipt of the More

by tiffanylindsey2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Terrell, Jason (finance)
Report | Print
Jun 07, 2024 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Found the vehicle I wanted. Diana wad great A very enjoyable experience. Will do it again. More

by patrickwbrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Jun 07, 2024 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Matt Palmieri in the service dept at Maxwell Ford is always extremely friendly and helpful! More

by Nick P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Jun 09, 2024 -

Maxwell Ford responded

Hi Nick, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 05, 2024

itemization detail on invoice confusing with coupons. dealer assistant did a good job explaining regardleess More

by davidaarnoldjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Jun 07, 2024 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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