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Maxwell Ford

Austin, TX

4.7
2,078 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,078 reviews

May 17, 2025

The customer service was outstanding. I was in & out in under an hour. Clean waiting room with coffee. More

by Rmssfatx1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 20, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Zach helped me and he delivered what he said! Awesome service from him and the technician! More

by simonetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach with the mohawk
May 20, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Zach! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Excellent service by Jackie and the techs, in quickly diagnosing and fixing the issue with my truck More

by dinos7m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 20, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 17, 2025

Great service as soon as i got there Megan Christensen helped me and answered all my questions. Also helped me get in a rental so i wouldn't be there all day. I would totally recommend Maxwell Ford. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen, Greg Kimball
May 20, 2025 -

Maxwell Ford responded

Hi Oscar, we're happy to hear you had such a positive experience with Megan! Thanks for the recommendation, and have an amazing day!

May 16, 2025

Jackie and her technician were presented with a parasitic battery drain on my Lincoln Aviator. They relentlessly pursued a solution to this stubborn and extremely frustrating problem. After testing every ele More

by momgoff52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
May 18, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Jackie here at Maxwell Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Excellent support by Lynne. I am always happy with the superior customer service at Maxwell Ford More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 19, 2025 -

Maxwell Ford responded

Hello, we're happy you found Lynne to be so supportive during your experience here at Maxwell Ford. We do hope we can be of assistance in the future. Take care!

May 16, 2025

Oil change was quick and John Evan’s was easy to work with! Everything went smooth More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evan’s
May 19, 2025 -

Maxwell Ford responded

Hi Jose, thanks for your praise and kind comments about John. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Customer service was amazing! !! Went in originally to have my lincoln worked on and ended up trading it in. Got the car i wanted and ideal deal for it. They really talk and try an More

by Marhope13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serena sales rep, and Diego helped with the signing and finance part.
May 19, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Always a great experience at maxwell ford. Jackie is always taking care of my vehicles in a timely manner. Anyone I send to Maxwell for service, I tell them to see Jackie More

by zamora70ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 19, 2025 -

Maxwell Ford responded

Hello, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

Was a great purchase experience from start to finish. So happy with my new Maverick! More

by csj78748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
May 17, 2025 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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