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Maxwell Ford

Austin, TX

4.7
2,136 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,136 reviews

June 12, 2025

Zach was friendly, prompt, and knowledgeable. They changed out a warranty item, so thorough also. The dealership was clean and easy to navigate. More

by Mary Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach P
Jun 15, 2025 -

Maxwell Ford responded

Hi Mary, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

Valet and service writer were both amicable and professional to deal with. Really appreciated the convenience of the valet service. More

by Bvanderglas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose(valet) and Zach (service writer)
Jun 13, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2025

I am Honored to provide as good an endorsement as I can muster for and in behalf of the Maxwell Ford people on south I 35 in Austin. Mike Perrin, Rafael Lee ( I believe) and a Mr Duarte gave us their undi More

by cbassett5387
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Perrin, Raphael Lee, Francisco Duarte, Greg Kimball
Jun 13, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 13, 2025 -

cbassett5387 responded

Again, you have a great organization and great employees. You should be proud. Congratulations

June 10, 2025

Great Dealer. Have purchase three vehicles from them. Fair, reasonable, and prompt. Great service department. More

by tcmcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Jun 12, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2025

Service staff was extremely friendly. Another dealership told me it’d be 2 weeks to handle the recall on my Mustang, and they would not be giving me a rental. Maxwell Ford Service Departm More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jun 12, 2025 -

Maxwell Ford responded

Hi Jess, thank you so much for your positive comments about Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

Great overall experience at dealership , Kyle L was friendly and great customer service, thank you again. More

by jasonhall822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
Jun 12, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Excellent Service, all staff very attentive, and helpful. The Service lasted no more Thank 40 minutes. More

by chapoymontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jun 10, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Schedule appointment got an oil change done in 45 minutes ready friend and nice. Very friendly More

by jasonhall822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Greg Kimball
Jun 11, 2025 -

Maxwell Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

Very communicative, and overall helpful in explaining everything and checking in with me throughout the service. More

by Christopher1991harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember , Greg Kimball
Jun 11, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Service was spot on. Very happy with everything they did. All good. Thank you very much More

by Jramosbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, Greg Kimball
Jun 10, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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