
Maxwell Ford
Austin, TX
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Eddie S. did a great job helping my son get a deal on a used car that met his starter car needs! Professional, friendly, and helpful! did a great job helping my son get a deal on a used car that met his starter car needs! Professional, friendly, and helpful! More
Maxwell Ford has been dependable, efficient, and effective when working on my vehicle for several different reasons over the past 4 years. effective when working on my vehicle for several different reasons over the past 4 years. More
Eddie and the finance team were great. Detailing team let me down, even with 10 hours notice the vehicle was disgusting when I made the purchase. Detailing team let me down, even with 10 hours notice the vehicle was disgusting when I made the purchase. More
I decided to purchase my leased vehicle (which expired in Feb this year). Since I don’t know anyone on the sales side; so, I used Ford app to a request a sales associate. Nick Pohl responded my request. Feb this year). Since I don’t know anyone on the sales side; so, I used Ford app to a request a sales associate. Nick Pohl responded my request. The process was pretty straightforward, the transaction was completed in two hours. There were two things I was impressed: 1. I had buyers remorse on getting a loan, the business manager responded to my request. (Deleted the loan application from the system which has its complications.) 2. Nick Pohl called when the license plates arrived at the dealership. His actions to get the plates installed (there were a minor issue), and put on the registration paper/sticker where they belonged. It was small stuff, but I was surprised, thinking that he could simply handed me those and wish me luck. I am a firm believer that ‘human enriches business operation’. Give Nick a call for your vehicle needs. More
Jacob was very kind and responsive during service. He had a lot patience and was great with informing the customer of all possible information He had a lot patience and was great with informing the customer of all possible information More