Maxwell Ford

Alex McDuffie has been the service advisor for me the last three times that I’ve had my truck in for service over the last year or so. Each time that I’ve dealt with him he has done a wonderful job the last three times that I’ve had my truck in for service over the last year or so. Each time that I’ve dealt with him he has done a wonderful job of keeping me informed of the status of the service work. He has either called or texted me with updates through all phases: diagnosis of problems, seeking approval of suggested repairs, and updates on progress of the repairs and their completion. As part of their process I have also been sent links to videos from the technicians that show their walkthrough of both normal oil change, tire wear, fluid level inspections but also their findings of major repairs as well. Alex has sent me links to a website that allows me to select and choose from not only the major repairs but recommended service items based on age/mileage of my truck so that I know exactly how much I’ll be paying for each service visit. I have been dealing with the same dealership since the mid 80s when they were McMorris Ford in downtown Austin. I continued to deal with them after they moved to the Motor Mile. I’ve trusted them with service work on 7 different Ford vehicles over the years - five of which I bought from them. More

Milo followed thru with the communication, the service quality, timing and pricing was very fair for the repair. Thank you Maxwell Ford! quality, timing and pricing was very fair for the repair. Thank you Maxwell Ford! More

I just want to say that Megan was out of this world. I couldn't ask for a better place and I will always come back I couldn't ask for a better place and I will always come back More

I recently had the pleasure of purchasing a used F150 truck from salesman Matt Maurer at Maxwell Ford, and it was a positive experience. Matt's friendly demeanor and knowledge made the process effortless truck from salesman Matt Maurer at Maxwell Ford, and it was a positive experience. Matt's friendly demeanor and knowledge made the process effortless and comfortable. I highly recommend Matt Maurer for anyone looking for a seamless and stress-free purchasing experience. More

First time at Maxwell Ford service department very impressed Megan Christensen Was my service representative and she was pretty awesome. I would actually recommend other people to go there. I will def impressed Megan Christensen Was my service representative and she was pretty awesome. I would actually recommend other people to go there. I will definitely be back. Thanks Maxwell Ford for taking good care of your customers. More

Purchased a car recently with the help of Eddie S. We were able to get the car we wanted for the monthly payment we wanted. Eddie helped us set up the car while waiting for finance and answered all of We were able to get the car we wanted for the monthly payment we wanted. Eddie helped us set up the car while waiting for finance and answered all of our questions before leaving. He even helped us with questions we had about the car by text the following week. More

Always provides service in a timely manner and I get frequent and up to the minute updates frequent and up to the minute updates More

Megan was attentive to my needs and understanding to ensure my car would be properly analyzed and she thoroughly discussed what needed to be done. ensure my car would be properly analyzed and she thoroughly discussed what needed to be done. More

John provided first class service. 10/10. Will continue to come back to Maxwell Ford 10/10. Will continue to come back to Maxwell Ford More

Called up service dept to see if dead battery was under warranty. They said yes and i brought it in and they had my battery tested and replaced in about 1 hour. Sales department was friendly and profess warranty. They said yes and i brought it in and they had my battery tested and replaced in about 1 hour. Sales department was friendly and professional. More