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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,981 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,981 reviews

February 25, 2024

Maxwell ford was the second dealership we stopped at to look for our vehicle. The first one wouldn’t listen to what I wanted or the budget. When we got to Maxwell, Eddie walked us through the options in ou More

by Zee Cox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Mar 02, 2024 -

Maxwell Ford responded

We're thrilled to hear about your positive experience at Maxwell Ford, especially after the initial challenges at the first dealership. It's great that Eddie at Maxwell Ford took the time to listen to your preferences and budget, guiding you through options within your desired price range. Finding the perfect fit with additional features exceeded your expectations. It's also wonderful to hear that Eddie was attentive to your kids and made the experience enjoyable for the whole family. Thank you for recommending Maxwell Ford. We appreciate your feedback and look forward to serving you again!

February 25, 2024

Christine and Troy and brycin did awesome they made everything a easy process and awesome customer services and have great attitudes More

by Danielacrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine ,Troy, brycin, Greg Kimball, Steve Cargo
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Feb 27, 2024 -

Maxwell Ford responded

Thank you for the kind words Daniela! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 24, 2024

Car took a little longer than expected, but customer service was great to work with. More

by finneykelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Feb 27, 2024 -

Maxwell Ford responded

Thank you for sharing your experience. It's good to hear that despite the delay, you had a positive interaction with customer service.

February 24, 2024

Great dealership,John evans is the best,was on top of things,maxwell ford rocks More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John evans
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Feb 27, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience at Maxwell Ford and that John provided excellent service. Safe travels!

February 24, 2024

He provided awesome customer service and the service team provided quick service on our vehicle. We will never go anywhere else. More

by Jordan Opdyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Feb 27, 2024 -

Maxwell Ford responded

That's fantastic to hear! It sounds like you had an excellent experience with the customer service and quick service provided by our team. Safe travels, and we appreciate your loyalty.

February 22, 2024

Amazing staff who are attentive, friendly, and able to answer questions I have. Able to explain reasons for vehicle maintenance suggestions as well. More

by totonoel27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob E Banks
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Feb 25, 2024 -

Maxwell Ford responded

We're thrilled to hear that you had an amazing experience with our staff, finding them attentive, friendly, and able to answer your questions. It's great that we were able to explain the reasons for vehicle maintenance suggestions as well. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

Great service. Jackie was awesome and straight to the point. Definitely taking my car back. More

by Ebarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie W
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Feb 25, 2024 -

Maxwell Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great service, and Jackie was awesome in providing straightforward assistance. We appreciate your trust and are honored that you're considering bringing your car back to us for future needs. We look forward to serving you again and maintaining the high standard of service you've come to expect. Safe travels!

February 21, 2024

Clean, friendly people, great services, Wawa taken care of promptly and will go back for service as needed More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan Moore
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Feb 22, 2024 -

Maxwell Ford responded

We're glad to hear that you had a positive experience with our clean facilities, friendly staff, and prompt service. Providing excellent service and taking care of our customers' needs are top priorities for us. Thank you for choosing us, and we appreciate your positive feedback! We look forward to serving you again in the future!

February 21, 2024

Andrew’s customer service was 10-10! Pleasure to work with and kept me always informed! More

by Tasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Feb 22, 2024 -

Maxwell Ford responded

We're pleased to hear that Andrew provided excellent customer service, and it's great to know that he kept you informed throughout the process. Creating a positive and informed experience is important to us. Thank you for choosing us, and we appreciate your positive feedback! We look forward to serving you again in the future!

February 21, 2024

David Terrell was extremely helpful and easy to work with! I will definitely be going back to him for my next truck! More

by Txlegacy.wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Terrell, Greg Kimball, Steve Cargo
Report | Print
Feb 24, 2024 -

Maxwell Ford responded

We're pleased to hear that David was extremely helpful and easy to work with. Building strong relationships with our customers and providing excellent service are top priorities for us. Thank you for choosing us, and we appreciate your positive feedback! We look forward to serving you again for your next truck!

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