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Maxwell Ford

Austin, TX

4.7
1,991 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,992 reviews

February 21, 2024

David Terrell was extremely helpful and easy to work with! I will definitely be going back to him for my next truck! More

by Txlegacy.wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Terrell, Greg Kimball, Steve Cargo
Feb 24, 2024 -

Maxwell Ford responded

We're pleased to hear that David was extremely helpful and easy to work with. Building strong relationships with our customers and providing excellent service are top priorities for us. Thank you for choosing us, and we appreciate your positive feedback! We look forward to serving you again for your next truck!

February 20, 2024

Great service every time! Courteous service department with no pressure. Clean and comfortable waiting area is a plus. More

by Jons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Feb 24, 2024 -

Maxwell Ford responded

Thank you for your positive feedback! We're delighted to hear that you consistently experience great service from our courteous service department. Providing a clean and comfortable waiting area without pressure is important to us, and we're glad it adds to your overall experience. We appreciate your continued support!

February 19, 2024

The absolute best experience I have ever had with a dealership. Troy, our sales rep was absolutely amazing. He even answers calls on his day off!! He never wants tried to finagle anything, and he was e More

by Bambi Walker/Bower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna and Troy
Feb 23, 2024 -

Maxwell Ford responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Troy and Jenna provided exceptional service during your car-buying journey. It's great to know that we were honest, and responsive, and made the process smooth for you. Congratulations on your 2023 Explorer King Ranch! Safe travels in your new vehicle!

February 17, 2024

Eddie Sifuentes has been our sales person for many vehicle purchases. I greatly recommend him. More

by Christian West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Feb 23, 2024 -

Maxwell Ford responded

Thank you for your loyalty and for recommending Eddie! We're delighted to hear that he has been your salesperson for multiple vehicle purchases. We appreciate your continued trust and business, and we look forward to serving you again in the future. Safe travels!

February 17, 2024

I had a good return experience to Maxwell Ford. In 2022, I purchased a vehicle from Fernando Duran, and he was amazing. Due to his good work, he was promoted to Internet Sales Manager. I had a c More

by jobee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Feb 23, 2024 -

Maxwell Ford responded

We are delighted to hear about your positive experience with Maxwell Ford and the exceptional service provided by Fernando and Eddie. It's great to know that Eddie's communication skills, sense of humor, and efficiency made the sales and finance process enjoyable for you. Your recommendation of Eddie for a great experience is valuable, and we appreciate your feedback. Safe travels in your vehicle!

February 17, 2024

Service person was excellent and knowledgeable. He gave me history of past service and what I should do in the future. Very courteous and informative. More

by treymoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie, Steve Cargo
Feb 23, 2024 -

Maxwell Ford responded

Thank you Trey for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 16, 2024

Courtesy, sympathetic to our concerns. Able show is model of vehicle and talk out bronco rodeo More

by bindergloria8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Feb 23, 2024 -

Maxwell Ford responded

We're pleased to hear that our team was courteous, sympathetic to your concerns, and able to provide information about the model of the vehicle, including the Bronco Rodeo. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 16, 2024

Great communication and turnaround time. They addressed the issues without question under warranty. Will go back. More

by daviddszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 17, 2024 -

Maxwell Ford responded

We're pleased to hear that you had a positive experience with great communication, a quick turnaround time, and that your issues were addressed under warranty. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

February 15, 2024

Bought my Bronco entirely online and had it delivered hours away from the dealership. Transaction went smooth and Eddie even personally delivered the car. More

by Breese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Feb 17, 2024 -

Maxwell Ford responded

That's fantastic to hear! It's great that your online purchase of the Bronco went smoothly, and it's especially noteworthy that Eddie personally delivered the car to you. We're pleased that the transaction met your expectations. Thank you for choosing us, and we hope you enjoy your new Bronco!

February 15, 2024

Service is always top notch and helpful. Never pushy or over charged. Would definitely recommend. More

by bwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermilo Padilla
Feb 17, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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