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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,060 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,060 reviews

March 22, 2024

Great assistance from salesman, Nick Pohl all the way through transaction and assistance on ford pass set up and technical use. Excellent experience including closer, Fernando. More

by Bobdorsettlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pohl and Fernando closer, Greg Kimball
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Mar 27, 2024 -

Maxwell Ford responded

That's wonderful to hear! We're thrilled that Nick provided you with great assistance throughout the transaction and with Ford Pass setup and technical use. We're also glad that Fernando made the closing process excellent. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

March 21, 2024

John evans fue muy amable y siempre dispuesto a ayudarme definitivamente me iso sentir muy vien venido y el trabajo fue muy rápido y limpio gracias jhon More

by fjoaquin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John evans
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Mar 23, 2024 -

Maxwell Ford responded

Nos alegra saber que su experiencia con John fue excelente. Gracias por elegirnos y por tu amable comentario!

March 21, 2024

Alex in the service department was fast and friendly and would go back and do business with ford maxwell with people like him. Thanks. More

by atx_locklear74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
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Mar 23, 2024 -

Maxwell Ford responded

Thank you for recognizing Alex's excellent service at Maxwell Ford. We appreciate your feedback and look forward to serving you again in the future.

March 21, 2024

Our car was in for service they were professional, knowledgeable and friendly They made the task easy and manageable More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacki
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Mar 22, 2024 -

Maxwell Ford responded

It's great to hear that our service team was professional, knowledgeable, and friendly during your car's service. We aim to make every task easy and manageable for our customers. Thank you for choosing us!

March 21, 2024

This is the best dealership in the austin texas area. I have got to know several people there. More

by larrykirbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen, Rudy Perez, Greg Kimball, Steve Cargo
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Mar 22, 2024 -

Maxwell Ford responded

Thank you for sharing your positive experience with Maxwell Ford! It's great to hear that you consider us the best dealership in the Austin area and have built good relationships with several people here. Safe travels!

March 20, 2024

Great experience finding the truck that I was looking for. Troy Malovey was a great sales person! More

by rene_chapa_
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
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Mar 21, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled that Troy provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

March 20, 2024

Megan was amazing in explaining promptly what my Bronco needed, and went further in giving me advise on things to look out after the care of my Ford Bronco. Excellent job, Maxwell Ford! More

by Fernando Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2
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Mar 22, 2024 -

Maxwell Ford responded

That's fantastic to hear! We're glad that Megan at Maxwell Ford provided you with excellent service by explaining promptly what your Bronco needed and offering helpful advice. Providing informative and proactive assistance is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and look forward to serving you again!

March 19, 2024

David T. with Maxwell Ford in Austin helped make our first car purchase as a married couple smooth and painless. We never felt pressured or confused at anytim More

by COgle24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Terrell
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Mar 22, 2024 -

Maxwell Ford responded

That's wonderful to hear about your experience with David at Maxwell Ford! It sounds like he and his team provided you with excellent service and made your first car purchase as a married couple a memorable and positive experience. Enjoy your new vehicle!

March 19, 2024

Maxwell Ford service department is great, they took care of my issue, talk to Leo or John evans More

by O.escobedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans and Leo
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Mar 20, 2024 -

Maxwell Ford responded

That's fantastic to hear! We're glad that everyone at our dealership was nice and helpful, and we're delighted that your car is running better after the service. We're here to help and ensure your continued satisfaction with our services!

March 18, 2024

The dealer is very professional how they handle their customers and their service reps and customer service More

by stuckerco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
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Mar 20, 2024 -

Maxwell Ford responded

That's great to hear! We strive to maintain a high level of professionalism in how we handle our customers, service representatives, and customer service. We're here to ensure your satisfaction with our dealership!

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