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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,994 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,994 reviews

February 06, 2024

Me gusta Maxwell Ford porque Tienen muy buen servicio y las personas son amables . Gracias . More

by Araceliduran2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo, Steve Cargo
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Feb 09, 2024 -

Maxwell Ford responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Estamos emocionados de poder ayudarle en el futuro.

February 06, 2024

It was a speedy fix by the Maxwell Ford team! Great customer service and clean offices and waiting room. More

by edward_2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the employee but it was a young man. He was very nice and personable. , Greg Kimball, Steve Cargo
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Feb 09, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great and speedy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 06, 2024

I had excellent experience with Maxwell afford and everyone that worked there was friendly and very helpful! More

by cfreeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Greg Kimball, Steve Cargo
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Feb 09, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 05, 2024

Job well done. You guys are awesome. I’ll keep coming back. Thanks Very good More

by glmontry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Greg Kimball, Steve Cargo
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Feb 09, 2024 -

Maxwell Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we appreciate your loyalty. We look forward to serving you again in the future!

February 05, 2024

The attendant was very helpful. Answered all my questions and my truck was ready very fast Thank you More

by Mhanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Feb 09, 2024 -

Maxwell Ford responded

Thank you for sharing your positive experience! We're glad to hear that the attendant was helpful and that your truck was ready quickly. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2024

Jackie is amazing! Wouldn’t trust my cars with anyone else. Best service around period. More

by tjacob869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Feb 08, 2024 -

Maxwell Ford responded

It's wonderful to hear that Jackie provides amazing service and that you trust her with your cars. Having a reliable and trustworthy service advisor can make all the difference. Thank you for choosing the dealership, and we appreciate your positive review!

February 02, 2024

My 2022 F250 has a recall & collision signal goes off in the park position.. I was told I would have to leave it for a few days to even look at it. More

by Standard Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Refused to help me out , Greg Kimball, Steve Cargo
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Feb 21, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, Service Manager

February 02, 2024

Megan and the Team at service have been outstanding and excellent while serving our Cars and most recently our Mach-E GT. Thank you Maxwell Ford for the great service More

by Cocotxcr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan #2 , Greg Kimball, Steve Cargo
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Feb 08, 2024 -

Maxwell Ford responded

We're delighted to hear that Megan and the service team at Maxwell Ford have provided you with outstanding and excellent service for your cars, including the Mach-E GT. Thank you for choosing Maxwell Ford, and we appreciate your positive review!

February 01, 2024

This dealership is prompt, efficient always meets my requirements. They go the extra mile to over deliver in each case I’ve had for repairs. Nice guy Zac. More

by rob_feather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac, Greg Kimball, Steve Cargo
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Feb 02, 2024 -

Maxwell Ford responded

We appreciate your positive feedback about our dealership! It's great to hear that we've been prompt, efficient, and have met your requirements. Going the extra mile for our customers is a top priority, and we're pleased to know that you've had good experiences, especially with Zac. Thank you for choosing us, and we look forward to serving you again in the future!

February 01, 2024

Nick was an amazing salesman! ! Anything we needed he made it happen and even finalized our deal on his day off! I would recommend him any day for any car buying needs!! More

by Philipg512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
Report | Print
Feb 02, 2024 -

Maxwell Ford responded

We're thrilled to hear that Nick provided you with amazing service and went above and beyond to make your car-buying experience exceptional, even finalizing the deal on his day off! Thank you for recommending him. We appreciate your kind words and thank you for choosing our dealership!

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