Maxwell Ford

I can’t speak for sales, but Maxwell Ford Service is the best I have ever used in 20 years of driving Fords. I never have issues, staff is professional, efficient, and courteous. The techs do great work. Th best I have ever used in 20 years of driving Fords. I never have issues, staff is professional, efficient, and courteous. The techs do great work. They are so good that I plan to buy my next Ford from them, just because I’d like to think the buying experience will be on par with the service center experience. Today I specifically worked with Robert. More

Eddie Sifuentes was very helpful and friendly. Most importantly he helped make the financial deal that we needed. He will do the same for you. Ask for Eddie. Most importantly he helped make the financial deal that we needed. He will do the same for you. Ask for Eddie. More

Fast checkin, very nice and spacious waiting room. Very pleasant and mannerly service greeter (Zack). Service turnaround time was reasonable. Very pleasant and mannerly service greeter (Zack). Service turnaround time was reasonable. More

Took care of my recalls, oil change and tire rotation quickly and was very affordable! quickly and was very affordable! More

Se les recomienda son muy amables un dealer muy eficaz con muchas ofertas con mucho trabajo sigan adelante con muchas ofertas con mucho trabajo sigan adelante More

Everyone was friendly and helpful, from the sales staff to the finance manager. A very pleasant experience. to the finance manager. A very pleasant experience. More

Very helpful. The sales said the vehicle had max tow 10,000lbs, but actually only 8500lbs The sales said the vehicle had max tow 10,000lbs, but actually only 8500lbs More

Best experience I have had getting my car serviced. Most of the time they act like could care less about my business - the person that helped this week made me feel Welcome and went above and beyond Most of the time they act like could care less about my business - the person that helped this week made me feel Welcome and went above and beyond More

Very fast and friendly service! I will go back there next time I need service. I will go back there next time I need service. More

As typical, I am again very disappointed in the performance from Maxwell Ford. First of all, one of the service recommendations was to replace the crankcase filter to the tune of $1,100. Looking performance from Maxwell Ford. First of all, one of the service recommendations was to replace the crankcase filter to the tune of $1,100. Looking under the hood, our vehicle doesn’t even have this system. Trying to figure out why this was even recommended. Additionally, I checked the oil level when we got back to the house. Oil level was a full quart low. I had to go to the auto parts store to purchase and add the oil. My guess is because our vehicle has the 2.0 liter Ecoboost engine as opposed to the 1.6 liter. The oil capacity for the engines are different. They need to remind their technicians about this. And finally, the reason we took the vehicle in was for an oil leak. After getting the vehicle back in the garage, there are still oil drips on the floor. Not as bad but for a $2,400 repair job, I would expect no leaks at all. More