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Maxwell Ford

Austin, TX

4.7
2,002 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,002 reviews

January 05, 2024

Enjoyed working with Milo. He was professional, very courteous, and took care of any issues that arose. Work was done in a timely manner. More

by HappyCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Jan 06, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Milo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Ashley was very helpful and took really good care of my needs. I was in and out in no time More

by Carfzam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez-flores
Jan 09, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Ashley provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Service department provided exceptional customer service. John E. Kept us updated on our car service and followed up on our questions quickly. More

by Mgcarroll3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Jan 09, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that John provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Friendly Professional and easy to deal with. Salesman actually listened to what I needed and the sales manager offered a price within the range I was looking to spend. Finance worked the deal wi More

by Jds3905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike and Daniel, Greg Kimball, Steve Cargo
Jan 05, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

I went to Maxwell Ford to get an oil change and was greeted by a Service Advisor named Robert. He was kind and very welcoming. He had my vehicle taken in right away and he also let me know just how lon More

by donnettemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Aguilar
Jan 05, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Robert provided kind and welcoming assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Great service center that communicated well on the status on my car and the workingbbeing done. More

by mjallen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melos, Greg Kimball, Steve Cargo
Jan 05, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

I feel I can always count on Maxwell Ford to take good care of my car’s service needs. I have an older Ford Escape which needs maintenance and occasional repairs and Service Advisor, Andrew, and the Servi More

by donnettemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Jan 04, 2024 -

Maxwell Ford responded

Having a reliable service team like Andrew and our crew at Maxwell Ford is invaluable, especially when it comes to maintaining an older vehicle. Great communication and consistent service make a difference in keeping your Ford Escape in top shape! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 01, 2024

Great service super polite service staff quick and at great price point for the service rendered. More

by 1webrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander McDuf
Jan 03, 2024 -

Maxwell Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 01, 2024

Great service and attentiveness. Will never go anywhere else. Everything was done in a timely manner. More

by abgarci1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Aguilar , Greg Kimball, Steve Cargo
Jan 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

Very friendly and efficient service check-in. Great communication and updates during service and car completed when promised. I give the Maxwell Ford service team a 10 out of 10! More

by BroncoFirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barrios
Jan 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a friendly and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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