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Maxwell Ford

Austin, TX

4.7
2,004 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,004 reviews

January 01, 2024

Great service and attentiveness. Will never go anywhere else. Everything was done in a timely manner. More

by abgarci1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Aguilar , Greg Kimball, Steve Cargo
Jan 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

Very friendly and efficient service check-in. Great communication and updates during service and car completed when promised. I give the Maxwell Ford service team a 10 out of 10! More

by BroncoFirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barrios
Jan 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a friendly and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

My experience dealing with Diego and Troy was very positive. I got the truck I wanted and they made it easy More

by Jack.westbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Troy
Jan 03, 2024 -

Maxwell Ford responded

Thank you for the kind words Jack! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Jacob was helpful addressing all my questions and the oil change only took 40 minutes. More

by Zi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ebanks
Jan 03, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Jacob provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Great communication, very professional. I would definitely refer Eddie and Fernando to my friends and family. I’m completely satisfied with the Expedition that we bought and the service. More

by Just Hail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 03, 2024 -

Maxwell Ford responded

Congratulations on your new Expedition! We are thrilled that Eddie and Fernando provided you with professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

Very friendly staff and thorough explanation of the service. Very accommodating. Will be coming back for service. More

by fantasticfern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Jan 03, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a friendly and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Jackie consistently provides 5 star customer service. She’s the best! Maxwell’s Service Department is always clean and well stocked with complimentary beverages. The Service Team is reliable, thorough More

by JoyceK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Dec 30, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Jackie provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I dislike reviews & usually avoid, but this was one of the best visits in the 2 decades have been come here. They were much busier than expected for Saturday, but Megan acknowledged us while helping other More

by Oldiebutgoodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 29, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had the best experience and that Megan provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

They were able to address my concerns and complete my oil change properly the first time! More

by Shibbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 29, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 27, 2023

Very clean very organized great customer service by Zack I think that was his name/loved the video too it was great More

by amir.emamian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack , Greg Kimball, Steve Cargo
Dec 28, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

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