Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mayse Automotive Group Inc
Aurora, MO
1,987 Reviews
Filter Reviews by Keyword
By Type
Showing 1,987 reviews
July 05, 2016
Great experience every time... We have bought around 10 vehicles from Mayse over the last 20 years and the quality of service and sales continues to be the best in the area. The pro We have bought around 10 vehicles from Mayse over the last 20 years and the quality of service and sales continues to be the best in the area. The process is smooth, quick and painless as the staff already knows you by more than your name and understands what your intentions are...again another great experience and the new purchase will last for years. More
by RMCGUIRE0
Verified CustomerEmployees Worked With
Tripp Cook, Allen Erwin
July 05, 2016
Mysterious Problem When I took my 3-month old Equinox in for service, I realized I was handing them a problem. To the best of my ability, I described to Nyal the experie When I took my 3-month old Equinox in for service, I realized I was handing them a problem. To the best of my ability, I described to Nyal the experience and he took if from there. They worked hard to solve the problem and, although they couldn't determine exactly what was going on, I felt relieved when I left the service department. The problem I had has not returned and I think it was a fluke happening. But they didn't make me feel foolish for being concerned. Our total experience was outstanding and, for me, worth the drive from Springfield to have them check the car. More
by sylbilmo
Employees Worked With
Nyal Goforth
June 30, 2016
Purchase There was no pressure or high power pitches, everyone was friendly and professional. I would highly recommend this dealership for anyone looking to bu There was no pressure or high power pitches, everyone was friendly and professional. I would highly recommend this dealership for anyone looking to buy a vehicle. More
by normankennedy63
Employees Worked With
Mr. Mayse, Steve Shiveley
June 28, 2016
Great people Went in knowing what we wanted. Had dealt with Ehren previously, so talked with him again. Scheduled an appointment, worked out the details, and bough Went in knowing what we wanted. Had dealt with Ehren previously, so talked with him again. Scheduled an appointment, worked out the details, and bought a new Yukon. Painless process, good people in every department...would definitely recommend. More
by NICKSCIMECA21
Employees Worked With
Ehren Clark, Tripp Cook
June 26, 2016
Cool Breeze Or Hot Air The staff varies in their car selling experience. Some that have been there for quite some time are knowlegeable and helpful such as John Ellis and Mi The staff varies in their car selling experience. Some that have been there for quite some time are knowlegeable and helpful such as John Ellis and Mike Pullen especially. The financial or loan officer Tripp is very professional as well. some of the staff however, Marty Newport in particular, are insulting dishonest and down right rude. I would rate my previous experiences here good as I have purchased 3 vehicles from them dealing with John Ellis . I will continue to use Mayse as my choice to purchase vehicles because most of the staff is courteous and honest. One bad egg doesn't make the dealership bad because there are so many good people there. I would like to note that Kelby Parks was a very kind and knowlegeable young man as well. More
by randyschnelle
Employees Worked With
John,Ellis, Kelby,Parks, , Tripp Cook, Mike Pullen, Matt Molica, Marty Newport
June 25, 2016
Thank you, Marty, for the nice car Marty was a great salesman. We told him what we needed and he delivered. Tripp Cook did good with financing; however, finance dept was difficult to Marty was a great salesman. We told him what we needed and he delivered. Tripp Cook did good with financing; however, finance dept was difficult to reach the next day when we needed to make changes to our Gap coverage (our auto insurance company was cheaper compared to the $799 Mayse charged). We purchased the extended warranty to extend our coverage from 35000 to 100000 bumper to bumper plus lifetime engine warranty and roadside assistance at 2700.00 which we thought was a pretty good deal. We appreciate the help of everyone! We loved everything except it was a little hard for us to follow up after the deal was done! Will be in to get oil changes and service maintenance schedules on time and look forward to telling others how much we continue to love our impala... Thanks for giving us good 4 percent interest rate on a certified preowned vehicle that wasn't to bad either......! Way to go Mayse team! More
by s7parate
Employees Worked With
Tripp Cook, Matt Molica, Marty Newport
June 24, 2016
Great experience ! Excellent experience! My salesman Kelby Parks was professional and courteous. The buying process was quick and simple. Very pleased to do busines Excellent experience! My salesman Kelby Parks was professional and courteous. The buying process was quick and simple. Very pleased to do business with a dealership that did not pressure me and appreciated my business. I located my truck on the Internet. When I saw the truck it was exactly what was advertised too. Highly recommend this dealer. Ted M. Joplin MO More
by tmeador61
Employees Worked With
Tripp Cook, Kelby Parks, Matt Molica
June 23, 2016
The Best. I informed Mike what I was looking for and he found me the deal. He is absolutely the best I have ever worked with. Whatever the questions I had, he h I informed Mike what I was looking for and he found me the deal. He is absolutely the best I have ever worked with. Whatever the questions I had, he had an honest answer and what worked for me. I have always avoided dealerships until I have went with Mayse. On my second vehicle now. I couldn't be more pleased top to bottom with everyone. Thanks. More
by SLSCHUELKE
Employees Worked With
Mike Whitesel
June 23, 2016
Service The service was fine except when I got home their was no coolant in the tank and they said they check all fluid levels. Don't remember service mans na The service was fine except when I got home their was no coolant in the tank and they said they check all fluid levels. Don't remember service mans name More
by jimh42
Employees Worked With
Shawn Kelso, Nyal Goforth
