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Mayse Automotive Group Inc - Service Center

4.8

403 Lifetime Service Reviews

2032 S Elliott Ave, Aurora, Missouri 65605

403 Reviews of Mayse Automotive Group - Service Center

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November 15, 2018

"Prompt"

- acurbs315

Mayes, is always efficient, let's you know if any problems, not pushy on saying you need attention to other issues. Said my wipers had wax build up told me how to remove build up as to buying new wipers.

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Recommend Dealer
Yes
Employees Worked With
Mike Pullen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tripp Cook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Mayse
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Quality Service"

- rjacoby27

Quality service and friendly people as we have come to expect from the People at Mayse. Thanks and we will see you again at around 7500 miles.

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Recommend Dealer
Yes
Employees Worked With
Ehren Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Mayse Automotive Group Inc responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 08, 2018

"Oil change"

- burtongary1974

I was in and out quickly. The people were friendly. The waiting are is clean and pleasant place to wait. Nice to have magazine and or a tv to help pass the time

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Recommend Dealer
Yes
Employees Worked With
William Carlson
Nov 09, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 07, 2018

"First routine maintenance "

- lsalyer

First oil, filter and tire rotation for my wife’s Regal GS. Timely service time. Thorough check of all other systems. Took about 45 minutes from arrival which was well within my expectations. Very pleased!

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Recommend Dealer
Yes
Employees Worked With
Chris Wallace
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 08, 2018 -

Mayse Automotive Group Inc responded

Hi lsalyer, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 01, 2018

"Fuel level sensor repair"

- kimculp2008

Amazing customer service (as usual). I called in because of my fuel level sensor issue, Shawn scheduled an appointment for me. I showed up, they checked things out, Shawn notified me the part did need to be replaced - said would have to order it in and my vehicle would be ready the next day. Set me up with a loaner to use in the meantime. Always awesome customer service at Mayse. Which is why I drive 35 miles to them instead of using the Chevy/gmc dealership a couple miles up the road.

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Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 02, 2018 -

Mayse Automotive Group Inc responded

I am happy to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mayse Automotive Group for your vehicle needs. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 30, 2018

"Service"

- bigdave6896

Great service while you wait. Also they have a great waiting area with clean restrooms along with a good selection of beverages and snacks. I would highly recommend Mayse!

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Recommend Dealer
Yes
Employees Worked With
Bill Baremore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 31, 2018 -

Mayse Automotive Group Inc responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 29, 2018

"Oil Change"

- iosilver

From start to finish my oil change took approximately 20-25 minutes. Mike let me know there were no problems with my car, tread on my tires have normal wear and next visit they will rotate my tires. I was very pleased with the fast and thorough service. Thanks for being on top of it.

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Recommend Dealer
Yes
Employees Worked With
Mike Warnow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the fast and thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 29, 2018

"Recall and oil change"

- BNB1973

Your service department was professional and cordial on the phone when I made the appointment for my vehicle. Once at your dealership, I received excellent service in a timely manner. Thanks!

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Recommend Dealer
Yes
Employees Worked With
unknown
Oct 30, 2018 -

Mayse Automotive Group Inc responded

We sincerely appreciate your feedback. Each employee is a valued member of the Mayse Automotive Group team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best Regards, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 21, 2018

"Excellent service"

- renitann428

So happy that Mayse fixed my brakes for me. Thanks for making it right. Great service dept. And my sales person took care of everything. Thank you Ehren Clark.

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Recommend Dealer
Yes
Employees Worked With
Ehren Clark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Feith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 23, 2018 -

Mayse Automotive Group Inc responded

Thank you so much for taking the time to share your feedback with us! I'm happy to hear that Ehren took care of you! He is a great asset and we appreciate all that he does. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 18, 2018

"GREAT SERVICE"

- pam

1ST FREE OIL CHANGE ON MY NEW BUICK! THANK YOU!! The Service Department is always knowledgeable & helpful with all my vehicle and questions. Thank you!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 23, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out Pam! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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