
Mayse Automotive Group Inc
Aurora, MO

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Transmission Checkup I scheduled an appointment to have the transmission checked on my 2011 Escalade. I arrived on time and was promptly greeted in the service lane and s I scheduled an appointment to have the transmission checked on my 2011 Escalade. I arrived on time and was promptly greeted in the service lane and shown to the waiting area for coffee etc. Transmission was found to be OK and entire visit was around 30 minutes. Very clean service dept,professional people and I would recommend to everyone. More
Nice, friendly service Nice, friendly, and very informative. I will continue using their service department. My only complaint is the price of a tire rotation but I'm sure Nice, friendly, and very informative. I will continue using their service department. My only complaint is the price of a tire rotation but I'm sure it's comparable to other places. More
Engine light comes on two days before cross country trip Two days before trip engine light comes on. I code it and call service dept. talk to Chris and tell him my story. He tells me it is covered under warr Two days before trip engine light comes on. I code it and call service dept. talk to Chris and tell him my story. He tells me it is covered under warranty and if I can bring it to him he could get it fixed in time for trip. I live an hour away from dealer so we get it there at 4:00 on Monday and he calls me at 9:00 on Tuesday morning and says it is ready to go. Mechanic was able to get it in Monday night. Thank you Chris and all those involved, we were able to leave on time and car ran perfect. I bought car here and schedule a trip to nearby town to come by and have my oil changed because they are always fast and efficient. Thanks again. More
Customer Service and Finances I was in a very tight budget, but I wanted a car to fit my needs. They did just that with little to no hassle for me! I am very thankful for the GREAT I was in a very tight budget, but I wanted a car to fit my needs. They did just that with little to no hassle for me! I am very thankful for the GREAT customer service I received while I was there! More
Repairs As always, the service personnel were extremely professional, informative and friendly. The needed repairs were made in a timely fashion. While I wa As always, the service personnel were extremely professional, informative and friendly. The needed repairs were made in a timely fashion. While I was waiting for the repairs to be made I was able to make use of the comfortable waiting lounge and utilize one of the work stations in the area provide for computer use. More
Low pressure, good deals, low administrative costs. There was no pressure to buy things you didn't want. The after sale work was quick and painless. They had great deals and low administrative costs m There was no pressure to buy things you didn't want. The after sale work was quick and painless. They had great deals and low administrative costs making this a very affordable place to shop. More
Great customer service and financing Mayse was a great place for my husband and k to buy our first car. Our salesmen Eric Perryman was fantastic and very help and our financing gentlemen Mayse was a great place for my husband and k to buy our first car. Our salesmen Eric Perryman was fantastic and very help and our financing gentlemen was very kind and helpful we left very satisfied and got everything we wanted. Thank you Mayse automotive. More
Oil change I purchased a 2017 Equinox from Mayse back in March. The sales staff was very helpful and courteous and answered my questions regarding the purchase. I purchased a 2017 Equinox from Mayse back in March. The sales staff was very helpful and courteous and answered my questions regarding the purchase. I received free oil changes with the purchase, and the service center was very courteous and did the oil change quickly. The only issue I has was when I left the dealership I noticed smoke coming from the engine bay as I pulled into McDonald's, and it smelled like burnt rubber. I popped the hood to see if I could see anything burning, but didn't see anything. When I got home there was no more smoke or smell from the engine bay. Possibly some oil was dripped onto the engine when filling it? More
Good buying experience! We had a good buying experience. Salesman was very helpful in finding us the used vehicle we wanted and price was good. Very friendly buying experienc We had a good buying experience. Salesman was very helpful in finding us the used vehicle we wanted and price was good. Very friendly buying experience. More
It was amazing. It was such a relaxed atmosphere. They took very good care of us. Made our buying expierence the best one we have every had. Thanks for that It was such a relaxed atmosphere. They took very good care of us. Made our buying expierence the best one we have every had. Thanks for that More