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Mayse Automotive Group Inc
Aurora, MO
1,987 Reviews
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October 02, 2017
Looking for a GMC pickup Finally found a sales consultant that would listen and answer my questions in a professional matter. Thanks, Michael. Also, the business manager was a Finally found a sales consultant that would listen and answer my questions in a professional matter. Thanks, Michael. Also, the business manager was a pleasure to work with..The dealership was one of best all around that I have been to and I will go there first when I am in the market for a new car or truck. Thank you, Charlie Runnels More
by cerunnels84
Verified CustomerEmployees Worked With
Mike Lanphier, Jeff Silvey
September 30, 2017
Purchased "almost new" car. We live in Joplin, Missouri, about a 50 minute drive from Aurora, but had heard good things about this dealership from a friend. In an on-line sea We live in Joplin, Missouri, about a 50 minute drive from Aurora, but had heard good things about this dealership from a friend. In an on-line search of Mayse's website we found a Buick Enclave closely fitting our desired specifications: leather seating, heated front seats, and separate air conditioning controls for the front passengers, used but low mileage (to reduce the initial depreciation hit), flat interior deck for hauling lots of gear for our frequent trips. We sent a note via the website that we'd be coming to Aurora the next morning about 11:00 and would like to have our 2010 Honda Accord valued for a possible trade-in on the Enclave. Kelby Parks, the sales person who met with us, was VERY well-informed about the features of the Enclave, arranged for a person to evaluate our car while we took a test drive (by ourselves- our preference), and was fully prepared to discuss any issues and potentially make a deal when we returned after about a 25 minute test drive. The Enclave was "priced right" to begin with or we would not have made the drive to Aurora. The trade-in offer on our somewhat dented Accord was "spot on" the Kelly Blue Book estimate and above one we'd received a few days before at a dealership in Joplin. We agreed to an excellent deal, cleaned out our Accord while the dealership staff preped the Enclave and put our license plates on. Start to satisfactory conclusion was about 3 1/2 hours. Everyone at this dealership was friendly, polite and professional; the sales and finance people both had a good sense of humor and made the experience fun. This dealership is lovely: clean, up-to-date and neat in every respect. We were extremely impressed and totally satisfied. More
by jhaleinjln
Employees Worked With
Matt Mayse, Rob Bieber, Kelby Parks
September 29, 2017
Great Service Very happy with service. Michael met me when I pulled in and scheduled the routine service. He also answered some unrelated questions. The waiting Very happy with service. Michael met me when I pulled in and scheduled the routine service. He also answered some unrelated questions. The waiting area very confortable. Did not wait long. More
by randybru
Employees Worked With
Mike Warnow
September 29, 2017
Simple Oil Change and Tire Rotation Went in for simple oil change and tire rotation on our new 2017 Chevy Camaro . I was in and out very quickly..... Thanks, Randy & Kelly Went in for simple oil change and tire rotation on our new 2017 Chevy Camaro . I was in and out very quickly..... Thanks, Randy & Kelly More
by randyc0
Employees Worked With
Mike Warnow
September 28, 2017
David Brown enjoyable. F & I not so much. We paid cash and David Brown was easy and enjoyable to work with, but I hated the F & I part of the transaction. I did not like wasting my time heari We paid cash and David Brown was easy and enjoyable to work with, but I hated the F & I part of the transaction. I did not like wasting my time hearing about something that I had no interest in buying. If I wanted to finance or buy additional products I would have said so. More
by louann0
Employees Worked With
David Brown, Rob Bieber
September 28, 2017
Good service! Took our pickup to have regular maintenance done. Had a couple of concerns about our vehicle. They checked it out and put my mind at ease. Took our pickup to have regular maintenance done. Had a couple of concerns about our vehicle. They checked it out and put my mind at ease. More
by bmulvehill0
Employees Worked With
Mike Warnow
September 28, 2017
Good service. Everyone I talked to or dealt with was so nice. I even had asked some questions and got answers, which made it nice,so I didn't have to call or check Everyone I talked to or dealt with was so nice. I even had asked some questions and got answers, which made it nice,so I didn't have to call or check back. More
by judwren2
Employees Worked With
Can't remember.
September 27, 2017
What we wanted, how we wanted, when we needed We had an idea of what we wanted after numerous late night and Sunday trips to different lots to see the inventory without being bothered by salesmen. We had an idea of what we wanted after numerous late night and Sunday trips to different lots to see the inventory without being bothered by salesmen. Then on the one day that we both took off work and had to do everything that day, suddenly we couldn't find the make, model, or year in the combination we wanted. One dealer even claimed to check the online inventory of every dealer in SW Missouri and said there wasn't one available, but they would get us a different model with some of the options we wanted if we would buy that day. We left to think about it over lunch, and we just happened to check the Mayse website and found they showed exactly the model we had just been told wasn't available anywhere. We made a call, talked to Drew about holding that vehicle while we drove out from Springfield. 45 minutes later we were doing the paperwork for our new GMC Terrain SLT! More
by Radroger
Employees Worked With
Jeff Silvey, Drew Setzer
September 27, 2017
routine service always friendly staff, work was completed as scheduled, added a fuel system cleaning at the last minute with no problems, finished quickly and in the always friendly staff, work was completed as scheduled, added a fuel system cleaning at the last minute with no problems, finished quickly and in the time period advised. More
by frankandalene
Employees Worked With
Jeff Silvey, Kelby Parks, Mike Warnow
September 27, 2017
Great Experience! We found our experience to be very good! Our salesperson, Ehren Clark, was top notch and willing to listen to us and work with us through the entire We found our experience to be very good! Our salesperson, Ehren Clark, was top notch and willing to listen to us and work with us through the entire process! Everyone was very, very helpful and we had a great experience! More
by jparker5
Employees Worked With
Ehren Clark, Jeff Silvey
