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466 Reviews of Mayse Automotive Group - Service Center
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July 12, 2017
Oil Change When I arrived for my oil change/tire rotation, it was very busy. Someone immediately acknowledge me and told me that they were busy and it may take a When I arrived for my oil change/tire rotation, it was very busy. Someone immediately acknowledge me and told me that they were busy and it may take awhile. I went into the lounge and within a hour they told me that my vehicle was ready. I was impressed since there were so many vehicle ahead of me. More
by kronie12
Verified CustomerEmployees Worked With
not sure
July 12, 2017
Oil Change I always come in for my oil change. The staff is prompt and professional. There are no high pressure service sales. They perform and recommend only wh I always come in for my oil change. The staff is prompt and professional. There are no high pressure service sales. They perform and recommend only what needs to be completed. Great experiences every time! More
by chevy silverado
Employees Worked With
Not Sure
July 10, 2017
Great service and completed in a timely fashion Great service and completed my oil change in a timely manner, very polite and performed great service. Highly recommend this place to anyone. Will def Great service and completed my oil change in a timely manner, very polite and performed great service. Highly recommend this place to anyone. Will definitely return for future services More
by lueck_84
Employees Worked With
Shawn Kelso
July 05, 2017
Excellent Customer Service The Service Advisor was knowledgeable, friendly, courteous and excellent customer service!! , When I came to pick up my car everything was in order, The Service Advisor was knowledgeable, friendly, courteous and excellent customer service!! , When I came to pick up my car everything was in order, not a very long wait. The loaner car was fabulous! More
by praisinghim53
Employees Worked With
Mike Warnow
June 29, 2017
I had my tires rotated and balanced I enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with th I enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with the tires and Mike got the situation fixed for me I really appreciate it how they do businessI enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with the tires and Mike got the situation fixed for me I really appreciate it how they do business More
by ken.gish
Employees Worked With
Mike Warnow
June 28, 2017
Great service So glad I bought my Traverse at Mayse. Got me the exact car I wanted. Got me great financing the same day. Just had a wreck and was in new car witho So glad I bought my Traverse at Mayse. Got me the exact car I wanted. Got me great financing the same day. Just had a wreck and was in new car without any hassles. Guys got me in quickly for oil change and back on the road. Thanks More
by saydee.purdee
Employees Worked With
Ehren Clark, Rob Bieber, Mike Warnow
June 25, 2017
Not a happy camper My car is under warranty. At the time of purchase we were told oil changes were included. Then I was charged and the incorrect mileage recorded. I t My car is under warranty. At the time of purchase we were told oil changes were included. Then I was charged and the incorrect mileage recorded. I turned around and went back to have it corrected and they refunded my $60. Sixty bucks for an oil change on a dinky car that takes 4 quarts? I also had some trim warping (also under warranty, which they verified). I was told they don't have a body shop and I would have to take it somewhere else. Really? So they can't read an odometer, won't do the included oil changes without a post card sent in the mail, hence the $60 initial charge, (although I would guess all of that is generated via computer program which should also be able to look up my account/warranty information) and they don't have a body shop or wouldn't direct me to an approved shop for their warranty on the car they sold me. So, no, I'm not a happy camper. More
by notahappycamper
Employees Worked With
I didn't take names and don't wish to throw someone under the bus by checking anyone's name. All employees should be following the warranty information.
June 23, 2017
Service I've always had a wonderful service experience at Mayse. They're efficient and effective! I've always been greeted immediately. My service rep, Shawn, I've always had a wonderful service experience at Mayse. They're efficient and effective! I've always been greeted immediately. My service rep, Shawn, kept me posted about what was taking place. More
by marycoulter
Employees Worked With
Shawn Kelso
June 23, 2017
Great experience At first they had trouble with computer downloading, but the employees here were awesome, they fixed me up with automobile while parts ordered for min At first they had trouble with computer downloading, but the employees here were awesome, they fixed me up with automobile while parts ordered for mine and Chris checked in with me daily until mind was ready More
by raford78
Employees Worked With
Chris Way
June 16, 2017
Amazed at the entire experience Amazing state of the art dealership. So professional, quick, and friendly. I wouldn't take my car anywhere else. Thank you for such a pleasant experie Amazing state of the art dealership. So professional, quick, and friendly. I wouldn't take my car anywhere else. Thank you for such a pleasant experience. More
by jg071520
Employees Worked With
Bill Baremore
