Mayse Automotive Group - Service Center

Service Department I appreciate the people and their hard work in the service department. Thank you for all you do and keep up the great job!! Have a great day!! God B I appreciate the people and their hard work in the service department. Thank you for all you do and keep up the great job!! Have a great day!! God Bless More

minor repair Shawn Kelso greets his customers in a friendly manner. He keeps you updated on the progress and it is a pleasure to have a caring person. Shawn Kelso greets his customers in a friendly manner. He keeps you updated on the progress and it is a pleasure to have a caring person. More

Had a bad experience, they made it right. We will see.. Three things, I wish I could share pictures. We had our vehicle in for it's first service, oil change, tire rotation and such. When we picked up our v Three things, I wish I could share pictures. We had our vehicle in for it's first service, oil change, tire rotation and such. When we picked up our vehicle the tech placed the service reminder 5" down and 4" from the left post right in the middle of my view, no big deal to move but really? Then we drove home and when we got there oil smell and smoke was coming from under the hood, I looked and there was oil on the engine, not a little oil, but a lot. A couple of drops would have dissipated in the 45 mile trip home so it was a lot, so that was the second thing, I was mildly upset, but things happen. But then #3 got me going, the next morning when we got in the truck my wife looked at the headliner over the drivers door and told me there was a greasy handprint and another spot which was probably made from the techs dirty hat. The dealership took care of it at their considerable expense the very next day and detailed our vehicle completely. So I will review the next trip, hopefully better than this review. I want to stress, Mayse took care of the problem right away, but it should have never happened in the first place. They filled our truck with gas as an extra, which I appreciated, and told me every effort would be made so this does not happen again. More

Tire wear The last time I was in I was told I needed new tires before winter. This time I was told front were 50% and rear were 30%. Apparently did not need n The last time I was in I was told I needed new tires before winter. This time I was told front were 50% and rear were 30%. Apparently did not need new tires before winter. Also told service manager I needed tires balanced - especially right front. Manager came to me a little while later to inquire if my wheel had been shaking. I informed him I had hit a curb - which satisfied him. Felt as if because I am a woman he didn't think I knew when a tire needed balancing. I have been driving for 50 years so I know when a tire is out of balance. I'm also glad I didn't take his word for it on my tires the previous visit - was that because I was a woman too? More

Great Service Center Went for an oil change and we were taken in as soon as we got there. We were told it would be about 30 minutes, which it was maybe even less time than Went for an oil change and we were taken in as soon as we got there. We were told it would be about 30 minutes, which it was maybe even less time than that. We were treated very well and was more than satisfied with the service on the vehicle as well as our treatment. Would definitely recommend Mayse for service as well as purchasing a vehicle. More

Service Center is top notch I bought an old Cadillac and wanted all the 'little things' fixed. They listened to my concerns, offered solutions to meet needs and exceeded expecta I bought an old Cadillac and wanted all the 'little things' fixed. They listened to my concerns, offered solutions to meet needs and exceeded expectations. We have a 'go forward' plan to maintain the 23 y/o vehicle to standard and I know, as in times past, they'll work with me to keep my 'old Cadillac' in tip top shape. Thank you, gentlemen! More

tires are holding air I haven,t used vehicle enough to tell if they are good. will let you know after towing travel trailer next spring are holding air I haven,t used vehicle enough to tell if they are good. will let you know after towing travel trailer next spring More

thoroughness attentive, thorough service. Recently diagnosed a problem with an older car we did not buy from Mayse. Mechanics from other service garage who did r attentive, thorough service. Recently diagnosed a problem with an older car we did not buy from Mayse. Mechanics from other service garage who did repairs at a costly amt, did not solve the problem. Your technicians were able to solve our problem and also repair it for us in a timely manner. More

I would recommend, but . . . Said they checked tire pressure. If they did, they didn't correct them because they were still not right - same as when I went in. Said they checked tire pressure. If they did, they didn't correct them because they were still not right - same as when I went in. More

Car trouble is no fun! When your vehicle will not start it is frustrating to say the least! Mayse Service Department quickly began devising a plan for my situation. Their re When your vehicle will not start it is frustrating to say the least! Mayse Service Department quickly began devising a plan for my situation. Their response time to my service needs was quick. Bill was very helpful in explaining repairs needed on my vehicle. He kept me updated on the process. Everyone was friendly! More