Mayse Automotive Group - Service Center

Routine and mileage oriented service work My 2012 GMC Sierra required routine service work. While the length of time required to perform this maintenance was longer than I expected, Nyla expl My 2012 GMC Sierra required routine service work. While the length of time required to perform this maintenance was longer than I expected, Nyla explained the delay and did everything he could to speed the process up. More

GREAT I am very pleased with the Service advisor Nyal Goforth. He went out of his way to make sure my car was taken care of. I am very pleased with the Service advisor Nyal Goforth. He went out of his way to make sure my car was taken care of. More

Oil change and recall Best service advisers and facility's in the 4 state area. I will continue to drive 40 miles to Mayse for service instead of doing it locally. Best service advisers and facility's in the 4 state area. I will continue to drive 40 miles to Mayse for service instead of doing it locally. More

Fastest Oil change I've ever had We stopped in unannounced to get an oil change. We drove right into the building. Let the service man know what we wanted. Next thing you know it w We stopped in unannounced to get an oil change. We drove right into the building. Let the service man know what we wanted. Next thing you know it was ready to go. More

A recall was the reason for this trip. But the outstanding service from your staff in the office, in your service area, made this 110 mile round trip worth every single penny and my time. But the outstanding service from your staff in the office, in your service area, made this 110 mile round trip worth every single penny and my time. I'm sorry that I didn't catch the name of the young man that I dealt with. More

Super service We got to the service center early and was able to get the oil changed in our 2014 Chevrolet Silverado without hardly any wait time. Very professional We got to the service center early and was able to get the oil changed in our 2014 Chevrolet Silverado without hardly any wait time. Very professional people that did a very fine job. More

Very Professional Every experience I have had with Mayse has been great, had a recall and little trouble with my driver's seat they took care and fix it all and it was Every experience I have had with Mayse has been great, had a recall and little trouble with my driver's seat they took care and fix it all and it was over lunch they gave me a loaner car so I could go get lunch, very Professional and let me know every so often were they was at and how long it was gonna be More

Lack of work completed I left my 2007 GMC Yukon at your facility for two weeks. I had four issues, low oil pressure sensor, two slow leaks in my tires, air conditioning not I left my 2007 GMC Yukon at your facility for two weeks. I had four issues, low oil pressure sensor, two slow leaks in my tires, air conditioning not working, and stabilitrack needs servicing. After two weeks the airconditioner is fixed. The low oil pressure sensor is now worse, indicating every time I drive the truck. You replaced the sensor to no avail. The tires were not patched. When I started driving the truck I quickly realized the tire issue. When I stopped to check two of my tires had 25lbs of pressure. The Stabilitrack sensor is still indicating a problem. I paid over $1,500.00 to fix my truck and only 1 of the problems was fixed. I was given a $60.00 credit due to issues at your office but you still failed to fix three problems. When I first schedule my appointment one of your sales associates told me he would send a runner to exchange, said runner never appeared. When I called to speak to Bill, little concern was paid to my problems and he told me that he didn't drive the truck he only let it idle and checked on the sensor. I am very upset with the service and communication I received from the lot. More

Oil Change and tire rotation on my new Buick Encore Very professional, and super clean work and waiting area. Even the rest room was sparkling clean! What a pleasurable overall experience! Work was done Very professional, and super clean work and waiting area. Even the rest room was sparkling clean! What a pleasurable overall experience! Work was done, attention to detail exceeded my expectations. This is my second vehicle from this dealership, and I will most assuredly purchase my next vehicle from them as well. I couldn't be happier! I name my vehicles, and this one, I call "Lil Sal" she is everything I expected her to be and more. I love my "Lil Sal"! Keep up the good work! A client for life, Vern Davis More

Follow up to prior oil change Thank you Mike Warnow for being so professional, considerate and going above and beyond. You promptly addressed an issue with a scratch on the hood (n Thank you Mike Warnow for being so professional, considerate and going above and beyond. You promptly addressed an issue with a scratch on the hood (not of your doing) of my car and I am so pleased with the touch up. Also, doing a complete oil change to ensure that oil gasket/filter were in place properly so no additional leaks. Thank you very much!! More