Mayse Automotive Group - Service Center

2014 Chevy Silverado The power switches in my driver side door quit and there was a recall needing done at the time.. They got it right in and began the diagnosis and fou The power switches in my driver side door quit and there was a recall needing done at the time.. They got it right in and began the diagnosis and found that they didn't have the appropriate parts in stock... They provided me with a loaner vehicle and stayed in contact with me daily to keep me updated on the status of repairs... Very Friendly More

Great experience. Got my truck in and out very quickly on a warranty service. They replaced a blown shock under warranty and got me back on the road a few hours later. Got my truck in and out very quickly on a warranty service. They replaced a blown shock under warranty and got me back on the road a few hours later. Thanks again More

16 days to get our vehicle back from an oil change Nyal was very polite and professional. However, not impressed with it taking 16 days to arrange for someone to return our vehicle. We have 3 other "co Nyal was very polite and professional. However, not impressed with it taking 16 days to arrange for someone to return our vehicle. We have 3 other "complimentary services" that will go unused at this service department. Ultimately, our vehicle came back with an oil change and an "adjusted rear view mirror." Steve in sales was great at the time of the sale but that was it. Took 5 weeks to arrange our first service (which was still not assisted by him) and very misleading. We will definitely take our vehicle elsewhere in the future. We were also told that there was a service bulletin on our mirror vibrating and no adjustments could be made. Therefore, a new windshield was necessary. Yet, the windshield was not replaced and a windshield company was able to make an adjustment that Chevy (who puts out the service bulletin) said was not possible. More

Great service. Very efficient, professional service. Convenient waiting room & rest room. Service tech explained why I had a slight screech in tight front break an Very efficient, professional service. Convenient waiting room & rest room. Service tech explained why I had a slight screech in tight front break and recommended how to correct the problem. More

In and out quickly! Everything was great! would someone mind to give me a call regarding a concern I have and would prefer not to post on this review site at this time. Everything was great! would someone mind to give me a call regarding a concern I have and would prefer not to post on this review site at this time. Thank you! More

Mysterious Problem When I took my 3-month old Equinox in for service, I realized I was handing them a problem. To the best of my ability, I described to Nyal the experie When I took my 3-month old Equinox in for service, I realized I was handing them a problem. To the best of my ability, I described to Nyal the experience and he took if from there. They worked hard to solve the problem and, although they couldn't determine exactly what was going on, I felt relieved when I left the service department. The problem I had has not returned and I think it was a fluke happening. But they didn't make me feel foolish for being concerned. Our total experience was outstanding and, for me, worth the drive from Springfield to have them check the car. More

Service The service was fine except when I got home their was no coolant in the tank and they said they check all fluid levels. Don't remember service mans na The service was fine except when I got home their was no coolant in the tank and they said they check all fluid levels. Don't remember service mans name More