Mayse Automotive Group - Service Center

Beleaguered running board: Our Denali is a year old and developed a problem with the passenger side running board. We were given a very nice loaner truck, by our original sales Our Denali is a year old and developed a problem with the passenger side running board. We were given a very nice loaner truck, by our original salesman, Mike Pullen (Absolutely great guy). Our service manager Shawn, called us each night with a progress report. They also went to bat and got us a section of carpeting that was prematurely deteriorating. This dealership uses Hudson Collision Body Shop, and we needed some body work done on this truck about the same time. They worked together to coordinate repairs and the loaner veh. I can't say enough good things about Sherman's shop and the relationship of it with Mayes Automotive. More

Help with my flat tire. Recently I had a flat tire. Although it may seem like a small thing, having a flat can ruin an entire day. I was able to get the tire inflated enou Recently I had a flat tire. Although it may seem like a small thing, having a flat can ruin an entire day. I was able to get the tire inflated enough to drive the car to the shop. They were able to take my car in and get it fixed with a minimum of muss and fuss. I was back at home with a fixed and inflated tire within 30 minutes. That time included my trip to and from the service department, explaining the issue and checking out to go home. It was, as usual, a pleasant experience although my reason to be there was an inconvenience. Thank you Mayse Service Dept. for your prompt and professional job. More

Oil Change And Grease Job I was very impressed with Mike at your service center and how quickly my car was done. Mike and everyone in the service department were friendly. I de I was very impressed with Mike at your service center and how quickly my car was done. Mike and everyone in the service department were friendly. I definitely would recommend your service department to others. More

Warranty Service was great. Scheduling was a little off but Nyal took care of everything. Nice service loaners are a big plus living out of town. Service was great. Scheduling was a little off but Nyal took care of everything. Nice service loaners are a big plus living out of town. More

noise & oil Brought my car in because there was a loud vibration noise, which had been getting worse. It was a fairly quick fix and had an oil change too. All w Brought my car in because there was a loud vibration noise, which had been getting worse. It was a fairly quick fix and had an oil change too. All was smooth More

Fixed right! !! Mayse worked with us to get the repair fixed right .It may of took a couple of back and forth trips to get it done right, but in the end Mayse fixed i Mayse worked with us to get the repair fixed right .It may of took a couple of back and forth trips to get it done right, but in the end Mayse fixed it right and it is as good as new . There are not many dealerships left in the country that will work with you till you are 100% sastified with your car and repairs .They also gave as a curtousy car for the entire process ( AWESOME )... My only issue with the entire process was no one checked the repair or repairs to make sure it is or was right 100% and to the standard you & they would want , it is or was left up to you to do it for yourself ... More

Great job in and out no waiting. Took my 2015 Buick Regal in for oil change they got me in at 7:00 was out by 7:30 and on my way home great service and great people to deal with thank Took my 2015 Buick Regal in for oil change they got me in at 7:00 was out by 7:30 and on my way home great service and great people to deal with thanks Steve & Vicky Rhoads More

Out of balance tires I was having a bad vibration in my tires and the left rear tire was low. The service center balanced an d rotated my tires and fixed the nail in my b I was having a bad vibration in my tires and the left rear tire was low. The service center balanced an d rotated my tires and fixed the nail in my back tire at no charge. The truck seems to be so much better now. More

SATISFIED CUSTOMER Review of sales: Unbelievable customer care. We were very pleased with the sales representative during our recent purchase of a 2015 Camaro. The tr Review of sales: Unbelievable customer care. We were very pleased with the sales representative during our recent purchase of a 2015 Camaro. The trade-in price was exactly as it should have been, and we were allowed all the time we needed to consider all options. This was our fourth purchase from Mayse since 2001, and when an if we do make another purchase, you will be the first considered. We also recommend Myse Automotive to all our friends and family for new, used or service. Now for review of service: Pick up and delivery of car that was being serviced was very much appreciated. Everything done that was requested in a very timely manner and to the specifications that were discussed before service work done. We have always been satisfied with Mayse Automotive Group, because you always exceed all other companies that we have dealt with in the past. More