Mayse Automotive Group - Service Center

GOOD SERVICE I had been having trouble with my jeep since I bought it. I dropped the jeep off, they fixed it and I was offered a loaner. My vehicle was finished I had been having trouble with my jeep since I bought it. I dropped the jeep off, they fixed it and I was offered a loaner. My vehicle was finished at the time they said it would be finished. But good thing I had bought the extended warranty. The service was pretty expensive. But I just glad it's fixed. Everyone was nice and everything went smoothly. More

Great service. The service manager was kind, considerate and completed repair in record time after receiving the needed part. He also dealt with warranty company and The service manager was kind, considerate and completed repair in record time after receiving the needed part. He also dealt with warranty company and went above and beyond what was expected to have them agree to waive the deductible. More

Little Disappointed When purchasing our car December 2016 we received 4 free-service coupons. We put minimal miles on this car but were told by a person in service that When purchasing our car December 2016 we received 4 free-service coupons. We put minimal miles on this car but were told by a person in service that there was no time limit on the coupons and we would be OK if we had service done at least once a year. This time I was charged $24.99 for tire rotation. Previously I was not charged anything for tire rotation. Maybe they just forgot to charge me previously but my local shop charges $10 and I didn't buy the car from them. I didn't argue about the charge but just paid it and left. Within a mile of two I noticed the ride was not anything like it had been before, very rough with a lot of road noise. I checked the on-board computer for tire pressure and was amazed. The pressure was different in each tire and varied from 38-41 psi. The GM recommended pressure for the 2016 Impala LTZ is 33 psi per tire. What the heck! I drove 55 miles each way for this "free" service but don't feel it was worth the time and money spent. In the future I'll spend the money locally and save the time. I will add though that everyone I've dealt with at the dealership has always been friendly and professional so I certainly have no complaints in that respect. More

Service is good. Warranty is terrible. That will drive my next purchase away from GM. If GM is going to compete, they will have to back their product. I k is good. Warranty is terrible. That will drive my next purchase away from GM. If GM is going to compete, they will have to back their product. I know this is a service questionnaire, but a $37,000 purchase should be backed better. More

quick and effecient oil job I came for my free first oil service and it was quick but through and efficient. They were more than happy to answer some questions concerning my new I came for my free first oil service and it was quick but through and efficient. They were more than happy to answer some questions concerning my new truck. More

great to do bisiness with nice job. took good care of me. will recommend this dealer to all my friends.I think there is no better dealer to deal with. nice job. took good care of me. will recommend this dealer to all my friends.I think there is no better dealer to deal with. More

Safety Inspection I bought my Buick Lacrosse at Mayse a little over a year ago. From then on, every experience that I have had with them has been courteous & profession I bought my Buick Lacrosse at Mayse a little over a year ago. From then on, every experience that I have had with them has been courteous & professional. No other dealership I have been to even compares to the customer service at Mayse. They are worth the drive! More

No place better This was my daughters first trip for having oil changed in her Camaro, she has just turned 16 and is learning that we have to do good maintenance to t This was my daughters first trip for having oil changed in her Camaro, she has just turned 16 and is learning that we have to do good maintenance to to keep our vehicles dependable. She has been with me several times and knows the drill, she told me it took only thirty minutes and that Mike Warnow explained what all was done. thanks for making my daughters first experience a good one. More

Got an oil change and new windshield wipers Overall I enjoyed the fast, friendly, and professional service at Mayse. I was able to use one of my free oil change cards for purchasing my vehicle f Overall I enjoyed the fast, friendly, and professional service at Mayse. I was able to use one of my free oil change cards for purchasing my vehicle from them, which was nice. I will say I felt the cost of new windshield wipers was a little high ($33), and I'll probably get new ones elsewhere; however, overall I would say it is a good experience. More

Faulty tires on new truck Service center employees took care of the problem, but I am left with concerns about the quality of tires provided and whether I can trust them now a Service center employees took care of the problem, but I am left with concerns about the quality of tires provided and whether I can trust them now and as a replacement brand in the future. More