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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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November 30, 2015

Had trouble with 2010 Impala Stabiltrak and loss of power I had a big issue with Stabitrak and your service advisor had it paid for by GM as a recurring concern. I love the free loaner cars and also your More

by DRKRBROWN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sullivan, Casey, Bill Baremore
November 17, 2015

prompt and informative When I first went to mayse it was for a oil change and tire rotation which they not only performed right away but very quickly so I could get back on More

by troublebubble77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nyle
November 10, 2015

full service & tire rotation They were very courteous and friendly. More importantly, each of them had a positive attitude and looked pleasant. I found when I was on my way, I t More

by klwormington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pullen
November 10, 2015

Fast and efficient service. The oil change and check up on my car was great. Hardly any wait and my questions were answered. They made sure the car was winter ready. I'm impre More

by bunnyrupar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
October 28, 2015

Good & Speedy Service Took advantage of the free oil change & tire rotation offered on my 2014 Cruze. I thought the service was quick & speedy considering how busy they we More

by JayKayBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlson, Dunaway were the service people listed on my paperwork, Mike Warnow
October 28, 2015

oil change would like to have coffee in the waiting area and had two mechanics on duty-thought it might be a lot of work for one man to do properly. over all I a More

by l.gaither
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
October 23, 2015

new trucks parked just had my truck serviced, and want to say that is the only reason i keep coming back, mike at the service dept. is great..the main reason for writin More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
October 19, 2015

Very pleasant experience. I have dealt with Mayse for the last 15 years. My husband and I have bought 4 vehicles from this dealership. The service department is awesome. Everyo More

by RED_BUTTERFLY_ONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Silvey, Bill Baremore, Shawn Kelso
October 19, 2015

Oil Change Went into the Service Center for my routine Oil Change. In and out in the time they told me it would take with great customer service. THANKS! More

by I Hulbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
October 14, 2015

refer with hesitation when i checked in the service center i told her i was here for oil change and tire rotation she said there was a 2hr wait for this i could come back More

by carlalovesbears
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
som girl in the service dept
Dec 03, 2015 -

Mayse Automotive Group Inc responded

Carla, we are discouraged about your experience with our service center. We strive for 100% customer satisfaction and it comes with grave disappointment when this is not achieved. We appreciate that you took the time to bring this to our attention and we truly hope to work with you to bring this to a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discussion your situation and the chance to make things right and to assist you better in the future. Sincerely, Matt Molica Ineternet/BDC Director Mmolica@mayseautomotive.com

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