Mayse Automotive Group - Service Center

Service Center I live in Ozark. I had a great experience purchasing my car. I didn't mind the long drive to service considering the deal. However, it was a very i I live in Ozark. I had a great experience purchasing my car. I didn't mind the long drive to service considering the deal. However, it was a very impersonal experience. No one was friendly to me, after I left about 20 miles down the road my tire sensor light came on. So after 2 hours on the road and getting my Captiva serviced I was told to bring it back so they could reset the sensor. Needless to say I was unhappy! I asked if I could just take it to Dennis Hanks in Ozark. So I did and the technician knew enough to pull my car away from all the metal to set the sensor. Everyone was so nice there, I was met at the garage door and greeted and thanked for bringing my car to them. Here is my question--why would I drive so far out of my way for a free service with unfriendly people? More

Service is aways outstanding I had some failing remarks on my car and was not explained well to me. The fellow said, this is not unusual being your car is close to 50,000 milage c I had some failing remarks on my car and was not explained well to me. The fellow said, this is not unusual being your car is close to 50,000 milage cole. But my car only has 34,500 and I don't consider that close to 50,000. More

Parts department Always very helpful and accomodating. The people act like they enjoy their job and want to be of service to their customers. I believe this is a refle Always very helpful and accomodating. The people act like they enjoy their job and want to be of service to their customers. I believe this is a reflection on management and company philosophy More

oil change Very friendly and quick service,couldn't have been treated better! explained what the services were. Very clean facilities. I would recommend your se Very friendly and quick service,couldn't have been treated better! explained what the services were. Very clean facilities. I would recommend your service center to anyone. More

fast and efficent I called ahead with problem.when I arrived they checked the car immediately.they ordered the part for my spark.it was going to be overnight for our I called ahead with problem.when I arrived they checked the car immediately.they ordered the part for my spark.it was going to be overnight for our car so they set us up with a vehicle to drive while we waited.we didnt have to interrupt any of our plans thanks to excellent customer service More

THE BEST!!! We have purchased many cars at Mayse through the years. Between the fantastic salesmen and and Bill Baremore in the service department, that is why w We have purchased many cars at Mayse through the years. Between the fantastic salesmen and and Bill Baremore in the service department, that is why we keep coming back!!! More

Customer Service Karen Richmond is a gem. She is knowledgeable of her job. She is always helpful and very courteous and friendly with her customers. I have purchase Karen Richmond is a gem. She is knowledgeable of her job. She is always helpful and very courteous and friendly with her customers. I have purchased 2 vehicles from Mayse in the past 14 years. I drive over 100 miles (one way) to purchase my vehicles and have them serviced mainly because of the great customer service from your service team. More

Great Experience I took my car in for a recall and was taken care in a timely and professional manner. Overall it was very pleased and would recommend Mayse to those w I took my car in for a recall and was taken care in a timely and professional manner. Overall it was very pleased and would recommend Mayse to those who need their car serviced. More

Oil Change/Ignition Recall Fix Recently brought in our Chevy Impala State Cars from Department of Social Services for the recall. And we get our oil changes/service done at Mayse t Recently brought in our Chevy Impala State Cars from Department of Social Services for the recall. And we get our oil changes/service done at Mayse too. They are Fast and Friendly to work with. Mike Warnow and Bill Baremore are always Professional and Courteous. They got our cars in and out for the recall work plus an oil change. Even with the long line of cars already waiting, I was done in 15 - 30 mins. We are Thankful for a great team all around. From the minute you park your car at the bay to the friendly smile at the customer service check-out, you are greeted with professionalism. What a great local team. More

Recall Work We recently had a recall of all of our Chevy Impala Police cars. Mayse is our local dealer and we contacted them about getting times set up. We were We recently had a recall of all of our Chevy Impala Police cars. Mayse is our local dealer and we contacted them about getting times set up. We were met with professionalism and courtesy despite the fact that we had nearly a dozen or more vehicle affected. They were able to get our cars in and perform the recall at an expedited rate taking cars out of service for no more than 30 minutes at a time. Thanks to their efficiency and the staff that they have, all of our cars have been taken care of and we are back in service with little to no down time. More