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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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December 18, 2018

car was finished 30 minutes before delivered to service wait Late delivery of completed service. No paperwork for files! Computer down!!!! Time set at 9 mos to have oil change! 1st time this type of service at M More

by dldram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no introduction of employee!!!! how do you know who you worked with????, Bill Baremore, Shawn Kelso
December 17, 2018

Treated very well and the service was great as usual We drive over an hour and a half to have our vehicle serviced here. We have bought 2 vehicles here and have been treated great every time. Service cen More

by LarryJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kieny, Mike Warnow
December 17, 2018

Great service!!! I can get my car serviced anywhere. I choose Mayse for the professional service I receive. I know it will be done right and on time. Genuine pleasu More

by frankieruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore, Shawn Kelso, Mike Warnow, Karen Richmond, Chris Wallace
December 13, 2018

Repairs Brought vehicle in for rattle, had to order parts, came in next week, all repairs completed, no more rattle, the wife is Happy. Great Service dept More

by jackhatfield617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Silvey, Luis Marrero, Chris Wallace
December 13, 2018

First service on new vehicle. I was very pleased with the contientiousness of the staff. People seemed sinsere and willing to help. The work was done in a very professional and eff More

by RICKFRANKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Carlson was very helpful and answered all of my questions. , Shawn Kelso
December 06, 2018

DEF Blows! My 2016 Duramax service engine light came on. I called Mayse service center and they scheduled me with an appointment for the following day. I arri More

by tim.brines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Dec 07, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact us if you’d like to discuss them in greater detail. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

December 06, 2018

Excellent service! My visit to Mayse was excellent. Very quick service, friendly personnel, very clean and comfortable waiting room. The entire facility is first class. More

by tom_powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore, Shawn Kelso, Mike Warnow, Karen Richmond, Chris Wallace
Dec 07, 2018 -

Mayse Automotive Group Inc responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

December 04, 2018

2016 Denali pickup Transmission heat sensor The heat sensor quit working on my 2016 GMC Denali 1500 pickup. Everything worked fine except the service light was on. The sensor was replaced with a More

by bdick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Dec 07, 2018 -

Mayse Automotive Group Inc responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mayse Automotive Group for your vehicle needs. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

December 04, 2018

Scheduled service #2 Went in for the 10,000 mile oil change and tire rotation. Service was completed in less than 30 minutes. Service writer was extremely friendly, as u More

by IRISHMIKE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore
Dec 07, 2018 -

Mayse Automotive Group Inc responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

December 03, 2018

Oil change and tire rotation This rating is given because the employee was very friendly and helpful. The service was done in a timely manner. The employee was polite and helpful. More

by ron2255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore, Shawn Kelso, Mike Warnow, Chris Wallace
Dec 07, 2018 -

Mayse Automotive Group Inc responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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