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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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November 29, 2018

Review I was well pleased. Everyone was knowledgeable, professional, efficient, and cordial. The visit lasted for about an hour and what occurred was explain More

by JFRANCIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Dec 03, 2018 -

Mayse Automotive Group Inc responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 28, 2018

Informative, quick, friendly.knowledgeable This is only objectionable thing about this survey. Won't go through without twenty five words. Doesn't take twenty five words to say great job done a More

by janetoziah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Mike Lanphier, John Kieny, David Brown, Kelby Parks, Zac Feith, John Ellis, Luis Marrero, Eric Perryman, Mike Pullen
Dec 03, 2018 -

Mayse Automotive Group Inc responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 27, 2018

Always a clean place to drive into. Always nice people we talk to. Always work done in good time. Always good service from professional service personnel. More

by darylfenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Ehren Clark, Kelby Parks, Shawn Kelso, John Ellis, Mike Warnow, Rob Bieber
Dec 03, 2018 -

Mayse Automotive Group Inc responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 15, 2018

Prompt Mayes, is always efficient, let's you know if any problems, not pushy on saying you need attention to other issues. Said my wipers had wax build up to More

by acurbs315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Tripp Cook, Mike Pullen
Nov 22, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us this review. I am very happy to hear that you were treated with prompt, efficient, and informative service. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 12, 2018

Quality Service Quality service and friendly people as we have come to expect from the People at Mayse. Thanks and we will see you again at around 7500 miles. More

by rjacoby27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark
Nov 12, 2018 -

Mayse Automotive Group Inc responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 08, 2018

Oil change I was in and out quickly. The people were friendly. The waiting are is clean and pleasant place to wait. Nice to have magazine and or a tv to help pas More

by burtongary1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carlson
Nov 09, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 08, 2018

First routine maintenance First oil, filter and tire rotation for my wife’s Regal GS. Timely service time. Thorough check of all other systems. Took about 45 minutes from ar More

by lsalyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Nov 08, 2018 -

Mayse Automotive Group Inc responded

Hi lsalyer, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

November 01, 2018

Fuel level sensor repair Amazing customer service (as usual). I called in because of my fuel level sensor issue, Shawn scheduled an appointment for me. I showed up, they check More

by kimculp2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Nov 02, 2018 -

Mayse Automotive Group Inc responded

I am happy to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mayse Automotive Group for your vehicle needs. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 30, 2018

Service Great service while you wait. Also they have a great waiting area with clean restrooms along with a good selection of beverages and snacks. I would hi More

by bigdave6896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore
Oct 31, 2018 -

Mayse Automotive Group Inc responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 30, 2018

Oil Change From start to finish my oil change took approximately 20-25 minutes. Mike let me know there were no problems with my car, tread on my tires have norm More

by iosilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Oct 30, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the fast and thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Anna Eley, Marketing Manager, anna.klem@mayse.com

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