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Mayse Automotive Group - Service Center

Aurora, MO

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466 Reviews

466 Reviews of Mayse Automotive Group - Service Center

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October 29, 2018

Recall and oil change Your service department was professional and cordial on the phone when I made the appointment for my vehicle. Once at your dealership, I received exc More

by BNB1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 30, 2018 -

Mayse Automotive Group Inc responded

We sincerely appreciate your feedback. Each employee is a valued member of the Mayse Automotive Group team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best Regards, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 22, 2018

Excellent service So happy that Mayse fixed my brakes for me. Thanks for making it right. Great service dept. And my sales person took care of everything. Thank you Eh More

by renitann428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Zac Feith
Oct 23, 2018 -

Mayse Automotive Group Inc responded

Thank you so much for taking the time to share your feedback with us! I'm happy to hear that Ehren took care of you! He is a great asset and we appreciate all that he does. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 18, 2018

GREAT SERVICE 1ST FREE OIL CHANGE ON MY NEW BUICK! THANK YOU!! The Service Department is always knowledgeable & helpful with all my vehicle and questions. Tha More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Oct 23, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out Pam! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 17, 2018

Excellent service Great service, fixed my problem quickly.They had to order a new radio, Shawn call as soon as it came in . Thanks for the quick response and kind atti More

by psalm23dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Oct 17, 2018 -

Mayse Automotive Group Inc responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to Shawn as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 16, 2018

Service Always dependable with serve. Service writers very knowledgeable writers are able to detect problems and give satisfactory answers to my questions se More

by bachmannrl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Silvey, Bill Baremore, Shawn Kelso, Mike Warnow, Karen Richmond, Luis Marrero
October 13, 2018

They got in me in quick. I had an issue with a tire pressure monitor and the power steering recall. I called this dealership where I purchased the vehicle used and they got me More

by bobwestchevelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Shawn Kelso, Chris Wallace
Oct 16, 2018 -

Mayse Automotive Group Inc responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 12, 2018

Just an all around great experience and the service was exce Shawn was so helpful and efficient. He saved me a lot of money and was honest. I will continue to take my vehicles to him and Maybe for their excell More

by lithodon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Oct 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for sharing your feedback! I am happy that Shawn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 10, 2018

Excellent!! Was handled wth professionism from beginning to end. A great experience and will continue to bring our vehicles back to Mayse. They truly care about More

by LOMBARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore, Shawn Kelso
Oct 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mayse Automotive Group. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 09, 2018

I was taken care of!! I called when I was broke down on the highway. Shawn had a tow truck with a loaner truck on it for me. He let me know what was going on with my car. W More

by sherrie_rambo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Oct 16, 2018 -

Mayse Automotive Group Inc responded

Hi Sherrie, and thank you for this great review! We're happy to hear that Shawn took care of you! He is a great asset and we appreciate all that he does. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

October 08, 2018

Service at Mayse Took my car in Saturday morning thinking I would be there all morning but it only took about 30 minutes. The person that took care of my car was very More

by tburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Oct 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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