Mazda City Of Orange Park

Great Car Buying Experience Best experience I've ever had in buying a car. Joel Montijo is the man to see. He made it so easy and worked with me to get me in the car I wanted and Best experience I've ever had in buying a car. Joel Montijo is the man to see. He made it so easy and worked with me to get me in the car I wanted and for a price I could afford. Highly recommend this dealership and the way they handle business. Go see Joel! More

Great deal late in the model year When I told Dennis Graham how much I liked the Mazda 3 hatchback over the sedan, but didn’t see how it would fit in our budget, he made it happen some When I told Dennis Graham how much I liked the Mazda 3 hatchback over the sedan, but didn’t see how it would fit in our budget, he made it happen somehow! I ended up with a gorgeous new Mazda 3 Touring Hatchback in Machine Gray Mica, and for less than I thought possible. Dennis listens to what his customers want and need, is knowledgeable about his cars, and is a pleasure to deal with. Highly recommend! More

Just what we needed Our car was rear-ended and totaled, and so we were suddenly in need of a new vehicle. Dennis helped us set a reasonable expectation for what the insur Our car was rear-ended and totaled, and so we were suddenly in need of a new vehicle. Dennis helped us set a reasonable expectation for what the insurance payout would be. When the CX5 we wanted to test drive turned out to have already been sold, he had us test drive a comparable vehicle. When a similar Certified Pre-Owned CX-5 came through, Dennis gave us the heads-up. We drove down, checked it out, and ended up with something that had exactly what we needed for thousands less than the one that we had originally gone in to look at. Edited to add: one thing he did when we were looking was have us dive higher-mileage used versions of the cars to help us see how they would hold up over time. That was really helpful and showed how much confidence he had in the vehicles—if our sales guy at another dealer (for another brand) had done that a few years ago, it would have altered our purchase for sure. More

Two thumbs up! Had a great experience at Mazda City! I worked with Luis, and he help helped me get the car I wanted, with all of the features that was important to m Had a great experience at Mazda City! I worked with Luis, and he help helped me get the car I wanted, with all of the features that was important to me. Even though Luis was our primary dealer, everyone at Mazda was courteous, warm, and easy to chat with. Super pleased - two thumbs up! More

Great experience no pressure I went to just look at the different type of cars. I didnt need a new car but you can't get a better deal for the luxury you getting in a mazada. I wa I went to just look at the different type of cars. I didnt need a new car but you can't get a better deal for the luxury you getting in a mazada. I was blown away. The staff was also awesome didn't feel forced but genuine. I will tell everyone I know about the great experience I had. More

How dealerships should do it- Luis in Sales rocked it! Luis was amazing. I had put an inquiry in online, thinking I was clicking on the dealer closest to me on Atlantic Boulevard. Luis reached out to me a Luis was amazing. I had put an inquiry in online, thinking I was clicking on the dealer closest to me on Atlantic Boulevard. Luis reached out to me and announced he was from Orange Park, a sister store. I politely informed him that I would not be driving to Orange Park to look at this vehicle. He said, “no problem, I’ll drive one out for you to test drive.” I just had a horrible visit at the Hyundai dealer the night before, where I was very upfront about my situation, my expectation of higher interest-rate based on my credit, expectation of some negative equity in my trade-in, and was very upfront about all of that on the phone call, and had driven out there— and they decided to not even let me test drive a car based on my needs. They could’ve told me that over the phone, rather than me gathering up my family to drive 30 minutes away. So when Luis called me, I again, was very upfront, and told him he might not be able to help me, but he felt strongly that I wasn’t being unrealistic at all. I went ahead and gave him all of my information, and Luis, having a direct relationship with the banks, found a suitable lender who not only got me a 3.99%, but got me a payment *below* what I was expecting. I told him I don’t know much about Mazda, but I had found the Mazda3 hatchback to be visually appealing. Let him know that I still might not like it if the seat wasn’t comfortable, etc. He said no problem, brought me the car anyway-45 minutes away from his dealership to my work on my lunch break. The test drive went great, this was the best car I’d driven in that price category. Luis verified the condition of my trade and we shook hands— So my answer was yes. So Luis gets it back to the dealership, gets it cleaned up and delivers it to my house after work where we signed the paperwork at my dining room table. How can you beat that?! The paperwork matched our discussions, no sneaky “slid in” stuff, There was no back and forth, the internet price advertised was shown on an internet search as a good value and was honored easily. He asked me about the extended warranties and reminded me of the gap which I ALWAYS do when financing. This is the future of car buying. One man selling, procuring financing, and delivering the vehicle. He earned it! Ps. I work in the dealership industry, it’s hard to impress me ...I’m impressed!! Request Luis when you call for sales— tell them Jess sent you!! More

I love Mazda City and my new awesome car I worked with Luis Sera until we found exactly what i wanted, in the price i wanted. I was such a pleasure. I have been with them for almost 10 years I worked with Luis Sera until we found exactly what i wanted, in the price i wanted. I was such a pleasure. I have been with them for almost 10 years now, buying or leasing. More

New 2018 Mazda CX-5 owner Had a great experience here that went smoothly from start to finish, from being greeted at the door, to meeting with my sales rep Luis, and finally de Had a great experience here that went smoothly from start to finish, from being greeted at the door, to meeting with my sales rep Luis, and finally dealing with my payment with Greg in finance. I knew exactly what I wanted and they were happy to help and were friendly and informative throughout the entire process. Luis did an excellent job explaining to me how to work all the features in the car. I went home with my dream car, a CX-5! I even returned the following week for a detail- everyone remembered me and were just as friendly. Luis helped me again that day and I was very grateful. More

Amazing Customer Service Amazing customer service. I was looking for a great family car and was on the fence about diffent type of SUVs but Luis Serna made my car buying exper Amazing customer service. I was looking for a great family car and was on the fence about diffent type of SUVs but Luis Serna made my car buying experience way better than my previous experiences. No hassle and everthing explained. I would recommend this place and dealing with him to anyone. More

Fantastic Dealer! Awesome experience at this dealer. Luis was great to work with! I've purchased several vehicles and this was one of the quickest and smoothest purchas Awesome experience at this dealer. Luis was great to work with! I've purchased several vehicles and this was one of the quickest and smoothest purchases I've had. Would definitely recommend! More