Mazda City Of Orange Park

First car purchase Being a first time buyer it was nothing short of an easy experience. I bought a 2014 Mazda3 and you'd think the car was made no later than last year. Being a first time buyer it was nothing short of an easy experience. I bought a 2014 Mazda3 and you'd think the car was made no later than last year. Super grateful for Greg and Joel; they were the best! They answered all of my questions and concerns and were very detailed when it came to signing paper work. 10/10 recommend! More

My new 2017 CX-5. My salesperson was Phil Calascione. This was the third Mazda I have purchased at Mazda City. Phil made my buying experience such an easy going, pleasa My salesperson was Phil Calascione. This was the third Mazda I have purchased at Mazda City. Phil made my buying experience such an easy going, pleasant one. All the staff there is so friendly and helpful. I would definitely recommend this dealership to anyone interested in purchasing a new or pre-owned vehicle. I would also suggest that you ask for Phil, you'll be truly satisfied with the exceptional customer service that you receive with him. Definitely five star!!!! More

Great/honest Sales service (from Joel Montijo) Would like to thank Joel Montijo for his exceptional service. He was very patient, professional, hard-working and honest person. Talked to him by phon Would like to thank Joel Montijo for his exceptional service. He was very patient, professional, hard-working and honest person. Talked to him by phone and text (also exchanged emails) for several days and he answered all my questions and addressed all my concerns. I was able to feel that he really cared about servicing me as best as anyone can. Also, he never pushed me in any way (like some car salesmen do...) on the sale. Absolutely recommend his services and would like for him to assist me on any future car purchases. AWESOME SERVICE! THANKS JOEL! Also, would like thank the dealership. We have been going there for a couple of years (we have another Mazda) and the Parts/Service department are excellent! They provide great customer service, do a great job maintenance and fast. More

Like working with Family! I recently went back to Mazda City to get a new (2015) Mazda5 (I loved my 2012 Mazda5, and never want a different model again!). Rosemond and Steve ar I recently went back to Mazda City to get a new (2015) Mazda5 (I loved my 2012 Mazda5, and never want a different model again!). Rosemond and Steve are the best! They not only helped me find my car, but held my hand throughout the process of getting everything in order. I love my Mazda5... sure wish they'd start making them again! More

overall review Mr. victor is by far one of the most amazing people i've ever met!!! he's a very friendly and God-fearing man the service was fantastic i personally w Mr. victor is by far one of the most amazing people i've ever met!!! he's a very friendly and God-fearing man the service was fantastic i personally wont be going any place else (Mazda city has my business for life) Be blessed! More

excellent experience i definitely recommend this dealership and the person who helped track down a vehicle several states away, transported it here, and cut me a great dea i definitely recommend this dealership and the person who helped track down a vehicle several states away, transported it here, and cut me a great deal on it. Joel Montijo will definitely go out of his way for you. If you're in the market for a vehicle i highly recommend starting there as they will treat you fairly in regard to you trade in, get you what you ask for, and are very efficient. This was the quickest experience i have ever had buying a car. 10/10 . More

Bad service My worst experience so far has been, unfortunately, at the Mazda city of orange When we arrived at the dealer the manager was very rude,the sales man My worst experience so far has been, unfortunately, at the Mazda city of orange When we arrived at the dealer the manager was very rude,the sales man was okay.He showed us around and we already know which one we’re going to take. We choose a car and ready to negotiated the price. After like two hours of back and forth by the salesman and manager, we got a price down. Later on, we have to go back to work because we ran out of time. We have agreed the price, but not the interest rate yet. So I called couple times to negotiate the interest rate, and we also got the interest rate down the sales man said ok, everything is fine. But let him asked the finance manager and he will call us back. And then the best part, we never heard anything from the sales man or the manager. I mean we spent so much time negotiating and agreed everything. The person just disappeared? If you don’t want to sell us the car at the first time then just reject everything and we don’t have to sit down and talked. We don’t have to waste our time. The sales man himself offered us a price and we both agreed it’s not like we’re forcing each other. We’re waiting for his call the whole day and he just didn’t call us back. It’s just wasting our time. Maybe his time are not valued but ours are. This whole experience was just horrible and disappointed, the dealer is extremely not responsible. More

Trade-In Mazda 3 I went to MazdaCity of Orange Park for standard brake service on my Mazda 3. I was in the waiting room and decided to walk around the lot. I found a I went to MazdaCity of Orange Park for standard brake service on my Mazda 3. I was in the waiting room and decided to walk around the lot. I found a vehicle that I really liked (not a Mazda) and was greeted by Phil Calascione. We talked a bit and Phil handed me the keys and said take it for a test drive. I loved it. Once I got back, I voiced to Phil my concerns with the trade in since it was not in the best shape. Phil assured me that we could make a fair trade, and we certainly did. Every aspect of the purchase and trade-in process was smooth and fair. I was in and out of the lot with a “new to me” truck in about 2 hours including the test drive. Phil was a pleasure to deal with and if needed to go back, I would definitely ask for him. If you need a new or used vehicle, go to Mazda City of Orange Park and ask for PHIL CALASCIONE! He will treat you right. More

Very comfortable buying experience Thank's to Joel Montijo (our sales person) for making the entire process easy and pressure free. Even when we left Mazda City to go look at vehicles a Thank's to Joel Montijo (our sales person) for making the entire process easy and pressure free. Even when we left Mazda City to go look at vehicles at other dealerships there was zero pressure to by from Mazda City. We did however return to Mazda City and purchased the 2013 Mazda 3 that we initially looked at. The price warranty and above all the quality of the vehicle couldn't be matched at any of the other local dealerships we had visited. I have purchased many vehicles and it always takes 3 to 5 hours to get all the paper work done and finally drive off the lot. Not at Mazda City, it only took about an hour and a half and we were on our way home. Thanks again to Joel for a great customer experience, we will look at Mazda City of Orange Park for our future vehicle purchases as well. More

Great experience I would definitely purchase another vehicle from them. Phil was very friendly and helpful in determining wether or not I purchased the vehicle I test I would definitely purchase another vehicle from them. Phil was very friendly and helpful in determining wether or not I purchased the vehicle I test drove. More