We are from Kentucky and our Mazda CX-5 had suddenly shut down while on vacation in Pidgeonforge., Tennessee. We were kind of stranded, but we’re able to get to our cabin thru our daughter and her family. The next morning we needed some help from the dealership to possibly look at our car once we got it towed there. My husband called the dealership Saturday morning, the next day. The receptionist was as rude as can be, wouldn’t allow my husband to even talk with the mechanic, and told us ‘ don’t know what to tell yah’ . We’ve never been treated so rudely, and we are an elderly couple. Just needed to let you all know, so she doesn’t chase customers away, with her ignorance!