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Mazda Of Lodi

Lodi, NJ

Overview
Employees
Reviews
Vehicles
4.7
2,269 Reviews
As part of our ongoing effort to meet the needs of today's digital customer, Mazda of Lodi presents www.mazdaoflodi.com where you will find access to useful information in your pursuit of a new vehicle. Our commitment does not end here though. Once you become a Mazda of Lodi client, you have the option of scheduling appointments by filling out our online service appointment form. Also, if you have a need for parts, you can use our online parts order form at your convenience. We invite you to visit our web site often, as the information and selection are updated regularly. Check out the updated inventory for a new or pre-owned Mazda car or truck.
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130 US Highway 46 East

Lodi, NJ

07644

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Showing 2,269 reviews

December 20, 2023

I walked in on a Saturday evening, knowing I was going to purchase a car. The staff was ready to leave and not really interested in helping. Not willing to negotiate, rude and arrogant. Finance guy was in a More

by Aneta V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dmitry Novikov
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2023 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
December 20, 2023

Very accommodating, work was done in a timely fashion, all employees were very pleasant. The experience was very accommodating. Work was done in a timely fashion with updates throughout, all employees wer More

by jeremy.m.mccarthy
Recommend Dealer
Yes
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Dec 21, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out, Jeremy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

Helpful
December 19, 2023

Took an about an hour for an oil change even with appointment. Seems a bit long. More

by GINA.L.SOLOMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
December 19, 2023

Great I had a great experience. They took care of me I would be taken my car back again More

by afcrandall82
Recommend Dealer
Yes
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Dec 19, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

Helpful
December 19, 2023

Everyone was nice, helpful and efficient. There was no pressure to get additional work done. The building (newly renovated I assume)( is beautiful inside. I got an appointment right away unli More

by gracyann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose in service dept
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Dec 19, 2023 -

Mazda Of Lodi responded

Gracy Ann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 19, 2023

Good communications between Rosie, myself and tech to take care of an issue I was having with cabin alerts. Tech noticed TSB and updated software as well as performing routine service More

by HEADVENT
Recommend Dealer
Yes
Employees Worked With
Rosie
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Dec 19, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

Helpful
December 19, 2023

I've Been To Mutiple Mazda Dealerships and The Professionalism Of Lodi is The Best If I Can Give more Then 5 Stars I Will Ask For Matt Thanks Again For ALL Your Help and Attention. Will Defi More

by Garmar0602@gmail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalia
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Dec 20, 2023 -

Mazda Of Lodi responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 19, 2023

Got advised services that were completed at the previous service visit. Guessing their recommendations aren’t evidence based. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Dec 22, 2023 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
December 18, 2023

Everything was done quickly. Rosie walked me through everything and the video was very helpful. More

by antoniod21x
Recommend Dealer
Yes
Employees Worked With
Rosie
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Dec 18, 2023 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad Rosie was able to help, and we hope to see you again!

Helpful
December 18, 2023

Done ? Hi Actually everyone was so nice when they call me to schedule the appointment, when I arrived Rosi met me with a big big smile, then took me to the More

by Nabila.Ekladios
Recommend Dealer
Yes
Employees Worked With
Rosi
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Dec 18, 2023 -

Mazda Of Lodi responded

Nabila, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosi met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

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