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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

January 09, 2025

Quick, reliable and exceptional service. Rosie and Barbara are a pleasure to work with. The interactive texting with the mechanics is great. More

by RAP914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose and Barbara
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Jan 09, 2025 -

Mazda Of Lodi responded

It's great to hear that Rosie and Barbara was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

January 09, 2025

Basic service was supposed to take 1 hour and ended up being 3 hours. Techs lost one of our wheel locks and refused to provide a new one without payment. Very unprofessional and frustrating, especially si More

by joetinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 09, 2025 -

Mazda Of Lodi responded

Joe, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 12, 2025 -

Mazda Of Lodi responded

Joe, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 09, 2025

Excellent customer service. Mazda of Lodi service department is the best, make you feel at home and the quality of service is unmatched. More

by MHILL590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin , Dre Brownridge
Report | Print
Jan 09, 2025 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Dre and our team can assist you with in the future, please let us know.

January 09, 2025

All was good and the attention was great Paperwork clearly and fast service was great More

by JVARGAS23261711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Report | Print
Jan 09, 2025 -

Mazda Of Lodi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

January 09, 2025

Rob was amazing. I got to the dealership. Met him in 5 minutes. Signed all the documentation. He explained everything. Then we went to the car. He familiarized me wit More

by ARZAN
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 09, 2025 -

Mazda Of Lodi responded

We are very happy to hear that Rob provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2025

Very good,nice people! Jennifer is so nice and very humble person who understands people More

by hectorbambino.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Report | Print
Jan 08, 2025 -

Mazda Of Lodi responded

Thank you so much for your kind words for Jennifer, and for taking the time to leave us this wonderful feedback!

January 08, 2025

Experience was stress free and fast. Joe was polite, knowledgable, and professional. Highly recommend working with Joe. More

by cruze751
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jan 08, 2025 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear Joe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 06, 2025

The sales staff was amazing! John Molina was great assisting my mom in addressing all of her concerns.Thanks again More

by AWOOD401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

It's great to hear that John and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

January 06, 2025

I like it that Dmitry was straightforward, did not give any issues and was always professional. More

by sagaar1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov, Jennifer Perez
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 06, 2025

It was nice and fast. The front desk lady at the service was really sweet More

by polamont76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 06, 2025 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

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