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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

July 17, 2023

I asked for a key fob battery replacement, but it was not done. I even confirmed with the front desk before i pick up my vehicle and I was told that the battery was replaced. Additionally I spent nearly $500 More

by reddivari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
July 17, 2023

This dealership definitely make you feel at home. Shout out to Rosie Ramirez! Such a huge help More

by HWSANGSTER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
Jul 17, 2023 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rosie, and don't hesitate to let us know if we can be of further assistance.

July 17, 2023

The staff at this dealership is very professional, attentive, and helpful. They have been very accommodating with scheduling appointments for me as well as very helpful in answering any questions I’ve More

by JENNYMORALES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Rodriguez
Report | Print
Jul 17, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us, Jenny! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 16, 2023

Service sucks I bring clean car for a service they leave some black adhesive on white paint on my car and they try to return it like that not even said sorry More

by MIREKW68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
July 16, 2023

Easy and convenient indoor drop off, especially since it was pouring rain that morning. Fair price for service, which was done in a timely manner. More

by Nsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

July 15, 2023

My service advisor was polite, friendly & professional. I was in and out at no time. More

by lekpantada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge
Report | Print
Jul 15, 2023 -

lekpantada responded

I verified that the above was my review

Aug 01, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

July 15, 2023

Everyone was very helpful with fixing up my car and the environment was very welcoming. More

by alliejliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Parker, Diane Braun, Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Dmitry Novikov
Report | Print
Jul 16, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

July 14, 2023

Professional and fast service , my vehicle was ready on time , all filters were checked and report sent More

by OA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 15, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 11, 2023

Great customer service overall. It was my first time leasing , the workers at Mazda in Lodi answered all my questions and offered me the best deals . Also very clean facility. More

by drubio190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Jul 11, 2023 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. Dre and our team appreciate your business and hope to see you again soon!

July 09, 2023

It was a good experience. I would give 5 if I was convinced I was getting the best deal. I returned the car in good condition, I had 7k mileage lower, and I gave a bike hitch More

by NSALCAIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Marlon, Dmitry Novikov
Report | Print
Jul 09, 2023 -

Mazda Of Lodi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

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