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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

July 02, 2023

Great service and attention. Direct upfront pricing and attention to detail. Will be back here for my next car. More

by MNEWELL26X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Dmitry Novikov
Jul 04, 2023 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 02, 2023

Over priced and didn’t try to help and never returned my called . I paid $1500 More

by RAUL
Recommend Dealer
No
Jul 07, 2023 -

Mazda Of Lodi responded

Raul, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 30, 2023

Always do my service here. Mazda 6 and Mazda CX-5 Little expensive but worth it More

by opacheking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosita she is the best
Jul 02, 2023 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2023

It was a good shopping experience for me when I bought my car here last month. More

by seth.t.garrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
Jul 02, 2023 -

Mazda Of Lodi responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2023

Excellent customer service, from the minute we walked in, straight and fast service, rapid positive results More

by robertmalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
Jul 02, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

June 30, 2023

Service dept. always accommodating Rosie and her team are , pleasant and provide true customer service. More

by STEVEGASTWIRTH67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 02, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

June 28, 2023

So convenient to have the option of making appointments online. The best service and personnel. A beautiful clean and comfortable waiting area - couldn’t ask for more. I don’t even mind taking my Mazda CX- More

by jennifer.lopez32
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelsey. Rozin. James, Dre Brownridge
Jun 29, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review, Jennifer. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

June 27, 2023

Very pleased with the people, especially Nikita, she was very helpful and keep me in know at all times 👍 More

by DANHEL MORAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nikita
Jun 28, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

June 27, 2023

I scheduled what I was told would be a quick oil change. It took over 2 hours to get done. More

by mvalega
Service Price Transparency
Recommend Dealer
No
Employees Worked With
N/A
Jul 01, 2023 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 26, 2023

Great friendly service. Always have a great experience here. Quick and easy service. Friendly staff. More

by CrisA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez
Jun 26, 2023 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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