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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

March 26, 2023

Service was courteous and quick. Parts were in stock and covered by the warranty. Doesn't say much about the quality of the Mazda car. More

by marcelschloss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who I was dealing with.
Report | Print
Mar 26, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

March 26, 2023

Everything about the appointment was well organized and clear. The service person was very friendly and the waiting area is nice enough. More

by Christine Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
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Mar 27, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Christine and it's great to hear about your excellent experience here at Mazda Of Lodi.

March 24, 2023

Great job with the car and the people that work there are very nice and very friendly and believable More

by MIKEBASADREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Henny Diaz, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry, Dmitry Novikov
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Mar 26, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mike, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2023

Clean and professional location. Lovely showroom. Helpful employees each step of the way. I felt good about my purchase. More

by misstrichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
Report | Print
Mar 26, 2023 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2023

Great job as always thanks again for service but next time maybe not take 3 hours for an oil change. More

by W.ANDERSON06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Mar 29, 2023 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 24, 2023

Honest, no pressure service! Waiting area is top notch! The coffee machine is also great, even though we didnt have any. More

by eric.decastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Report | Print
Mar 26, 2023 -

Mazda Of Lodi responded

Thank you so much for your kind words, Eric, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Great service- friendly, professional and thoughtful . Thanks to Dre and Galen for your support and assistance through the process. More

by GSHARPE12
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Mar 23, 2023 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 23, 2023

Great service and amazing speed of delivery. Fully satisfied and definitely looking forward to doing more business and service here! More

by EPJETROVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge, Henny Diaz, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry, Dmitry Novikov, Renato Delatorre
Report | Print
Mar 26, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

March 22, 2023

Fast and efficient, wait time isn’t long Staff is very helpful, kind and caring More

by BRUZEWSKIPAULINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
Mar 23, 2023 -

Mazda Of Lodi responded

Thank you so much for your kind words, Paulina, and for taking the time to leave us this wonderful feedback!

March 22, 2023

The service people were nice but it was unclear as to which suggested repairs were essential. Having regularly serviced the car, it was surprising to have a few thousand worth of repairs recommended. As More

by yoo.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Mar 23, 2023 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

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